HTML Report for https://www.tadashishoji.com/faq
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Error
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Error
On line 798, column 85 e</a></em></span> </div> </div> </aside> </div> <div class="header-main-content container"> <!-- store switcher --> <div class="store-settings hide-mobile"> <div class="store-switcher"> </div> </div> <!-- mobile menu button --> <!-- <span data-action="toggle-nav" class="action nav-toggle"><span>Toggle Nav</span></span>--> <span class="action nav-toggle"><span>Toggle Nav</span></span> <table class="header-links box-width main-fix head-position "> <tbody> <!--<div class="row clearfix">--> <tr> <!-- header icons (left) --> <td class="header-icons position-left content-cart"> <div class="tool-header alotheme"> <!-- Account Links --> <div class="tool-account alo-toggle tool-padding toggle-tab-mobile"> <!-- removed .toggle-tab --> <div class="hide-mobile"> <!-- Sign In | Register --> <ul class="header links"> <li class="authorization-link" data-label="or"> <a class="modal-trigger" data-trigger="logregTrigger" data-open-modal="logregModal"> <span 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top","at":"left bottom"}}}'> <li id="shop-mobile" class="level0 category-item level-top cat nav-1 hasChild parent"><a class="level-top" href="https://www.tadashishoji.com/shop"><span>Shop</span><span class="boder-menu"></span></a><ul class="submenu"><li class="level1 category-item nav-1-1 cat-dresses"><a class="submenu-header" href="https://www.tadashishoji.com/shop/dresses"><span>Dresses</span></a><ul class="level1 submenu"><li class="level2 category-item nav-1-1-1"><a href="https://www.tadashishoji.com/shop/dresses/evening-gowns"><span>Evening Gowns</span></a> </li><li class="level2 category-item nav-1-1-2"><a href="https://www.tadashishoji.com/shop/dresses/cocktail-dresses"><span>Cocktail Dresses</span></a> </li><li class="level2 category-item nav-1-1-3"><a href="https://www.tadashishoji.com/shop/dresses/day-dresses"><span>Day Dresses</span></a> </li><li class="level2 category-item nav-1-1-4"><a href="https://www.tadashishoji.com/shop/dresses/nightlife-dresses"><span>Nightlife 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nav-1-5-1"><a href="https://www.tadashishoji.com/shop/wedding/mother-of-the-bride-and-groom/long-mother-of-the-bride-and-groom-dresses"><span>Long Mother of the Bride and Groom Dresses</span></a> </li><li class="level3 category-item nav-1-5-2"><a href="https://www.tadashishoji.com/shop/wedding/mother-of-the-bride-and-groom/short-mother-of-the-bride-and-groom-dresses"><span>Short Mother of the Bride and Groom Dresses</span></a> </li><li class="level3 category-item nav-1-5-3"><a href="https://www.tadashishoji.com/shop/wedding/mother-of-the-bride-and-groom/tea-length-mother-of-the-bride-groom-dresses"><span>Tea Length Mother of the Bride & Groom Dresses</span></a> </li></ul></li><li class="level2 category-item nav-1-5-4"><a href="https://www.tadashishoji.com/shop/wedding/wedding-guest"><span>Wedding Guest Dresses</span></a> </li></ul></li><li class="level1 category-item link-specialorder"><a class="submenu-header ui-corner-all" href="/specialorder"><span>Special Order</span></a></li><li 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submenu"><li class="level2 category-item nav-2-3-1"><a href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals/evening-gowns"><span>Evening Gowns</span></a> </li><li class="level2 category-item nav-2-3-2"><a href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals/cocktail-dresses"><span>Cocktail Dresses</span></a> </li><li class="level2 category-item nav-2-3-3"><a href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals/day-dresses"><span>Day Dresses</span></a> </li><li class="level2 category-item nav-2-3-4"><a href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals/jumpsuits"><span>Jumpsuits</span></a> </li><li class="level2 category-item nav-2-3-5"><a href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals/sho"><span>SHO</span></a> </li></ul></li></ul></li> <li id="featured-mobile" class="level0 category-item level-top cat nav-4 hasChild parent"><a class="level-top" href="https://www.tadashishoji.com/featured"><span>Featured</span><span class="boder-menu"></span></a><ul class="submenu"><li class="level1 category-item nav-4-1 cat-best sellers"><a class="submenu-header" href="https://www.tadashishoji.com/featured/best-sellers"><span>Best Sellers</span></a></li><li class="level1 category-item nav-4-2 cat-mother of the bride & groom favorites"><a class="submenu-header" href="https://www.tadashishoji.com/featured/mother-of-the-bride-groom-favorites"><span>Mother of the Bride & Groom Favorites</span></a></li><li class="level1 category-item nav-4-3 cat-the classics"><a class="submenu-header" href="https://www.tadashishoji.com/featured/the-classics"><span>The Classics</span></a></li><li class="level1 category-item nav-4-4 cat-formal dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/formal-dresses"><span>Formal Dresses</span></a></li><li class="level1 category-item nav-4-5 cat-red carpet dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/red-carpet-dresses"><span>Red Carpet Dresses</span></a></li><li class="level1 category-item nav-4-6 cat-sequin dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/sequin-dresses"><span>Sequin Dresses</span></a></li><li class="level1 category-item nav-4-7 cat-black and white dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/black-and-white-dresses"><span>Black and White Dresses</span></a></li><li class="level1 category-item nav-4-8 cat-tea length dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/tea-length-dresses"><span>Tea Length Dresses</span></a></li><li class="level1 category-item nav-4-9 cat-metallic dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/metallic-dresses"><span>Metallic Dresses</span></a></li><li class="level1 category-item nav-4-10 cat-to rome with love"><a class="submenu-header" href="https://www.tadashishoji.com/featured/to-rome-with-love"><span>To Rome With Love</span></a></li><li class="level1 category-item nav-4-11 cat-bow details"><a class="submenu-header" href="https://www.tadashishoji.com/featured/bow-details"><span>Bow Details</span></a></li></ul></li> <li id="sho-mobile" class="level0 category-item level-top"><a href="/sho/clothing" class="level-top width-100"><span>SHO</span></a></li> <li id="bridal-mobile" class="level0 category-item level-top"><a href="/bridal" class="level-top width-100"><span>BRIDAL</span></a></li> <li id="outlet-mobile" class="level0 category-item level-top cat nav-3 hasChild parent"><a class="level-top" href="https://www.tadashishoji.com/outlet"><span>Outlet</span><span class="boder-menu"></span></a><ul class="submenu"><li class="level1 category-item nav-3-1 cat-clearance"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/clearance"><span>Clearance</span></a></li><li class="level1 category-item nav-3-2 cat-dresses"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/dresses"><span>Dresses</span></a></li><li class="level1 category-item nav-3-3 cat-plus size dresses"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/plus-size-dresses"><span>Plus Size Dresses</span></a></li><li class="level1 category-item nav-3-4 cat-bridal"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/bridal"><span>Bridal</span></a></li><li class="level1 category-item nav-3-5 cat-sho"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/sho"><span>SHO</span></a></li><li class="level1 category-item nav-3-6 cat-fragrance"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/fragrance"><span>Fragrance</span></a></li></ul></li> <li id="specialorder-mobile" class="level0 category-item level-top"><a href="/specialorder" class="level-top width-100"><span>SPECIAL ORDER</span></a></li> <li class="level0 category-item level-top"><a href="https://www.tadashishoji.com/virtual-appointments" class="level-top width-100"><span>APPOINTMENTS</span></a></li> </ul> <div class="logreg-mobile outer"> <div class="logreg-mobile inner"> <ul class="header links"> <li class="authorization-link" data-label="or"> <a class="modal-trigger" data-trigger="logregTrigger" data-open-modal="logregModal"> <span class="desktop-large">Sign In / Create An Account</span> <span class="desktop-small"> <span>Sign In /</span> <span>Create Account</span> </span> <span class="mobile-only">Sign In / Create Account</span> </a> </li> <li><a href="https://www.tadashishoji.com/customer/account/create/" id="idR4rLNh5A" >Regist |
| 7 |
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On line 617, column 85 e</a></em></span> </div> </div> </aside> </div> <div class="header-main-content container"> <!-- store switcher --> <div class="store-settings hide-mobile"> <div class="store-switcher"> </div> </div> <!-- mobile menu button --> <!-- <span data-action="toggle-nav" class="action nav-toggle"><span>Toggle Nav</span></span>--> <span class="action nav-toggle"><span>Toggle Nav</span></span> <table class="header-links box-width main-fix head-position "> <tbody> <!--<div class="row clearfix">--> <tr> <!-- header icons (left) --> <td class="header-icons position-left content-cart"> <div class="tool-header alotheme"> <!-- Account Links --> <div class="tool-account alo-toggle tool-padding toggle-tab-mobile"> <!-- removed .toggle-tab --> <div class="hide-mobile"> <!-- Sign In | Register --> <ul class="header links"> <li class="authorization-link" data-label="or"> <a class="modal-trigger" data-trigger="logregTrigger" data-open-modal="logregModal"> <span class="desktop-large">Sign In / Create An Account</span> <span class="desktop-small"> <span>Sign In /</span> <span>Create Account</span> </span> <span class="mobile-only">Sign In / Create Account</span> </a> </li> <li><a href="https://www.tadashishoji.com/customer/account/create/" id="idR4rLNh5A" >Regist |
| 8 |
Error
On line 960, column 88 4rLNh5A" >Register</a></li></ul> </div> </div> <!-- store switcher --> <div class="store-settings mobile-only"> <div class="store-switcher"> </div> </div> </nav> <nav class="magicmenu clearfix hide-mobile"> <ul class="nav-desktop sticker" data-fullwidth="0" > <li id="shop-desktop" class="level0 category-item level-top cat nav-1 hasChild parent"><a class="level-top" href="https://www.tadashishoji.com/shop"><span>Shop</span><span class="boder-menu"></span></a><div class="level-top-mega" ><div class="content-mega"><div class="content-mega-horizontal"><div id="category-3" class="shop-container--inner level0 category-item mage-column cat-mega"><ul class='shop-col-1'><li class="children level1 category-item nav-1-1 cat-dresses"><a class="submenu-header" href="https://www.tadashishoji.com/shop/dresses"><span>Dresses</span></a><ul class="level1 submenu"><li class="level2 category-item nav-1-1-1"><a 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class="level3 category-item nav-1-5-1"><a href="https://www.tadashishoji.com/shop/wedding/mother-of-the-bride-and-groom/long-mother-of-the-bride-and-groom-dresses"><span>Long Mother of the Bride and Groom Dresses</span></a> </li><li class="level3 category-item nav-1-5-2"><a href="https://www.tadashishoji.com/shop/wedding/mother-of-the-bride-and-groom/short-mother-of-the-bride-and-groom-dresses"><span>Short Mother of the Bride and Groom Dresses</span></a> </li><li class="level3 category-item nav-1-5-3"><a href="https://www.tadashishoji.com/shop/wedding/mother-of-the-bride-and-groom/tea-length-mother-of-the-bride-groom-dresses"><span>Tea Length Mother of the Bride & Groom Dresses</span></a> </li></ul></li><li class="level2 category-item nav-1-5-4"><a href="https://www.tadashishoji.com/shop/wedding/wedding-guest"><span>Wedding Guest Dresses</span></a> </li></ul></li></ul></div></div></div></div></li> <li id="newarrivals-desktop" class="level0 category-item level-top cat nav-2 hasChild parent"><a class="level-top" href="https://www.tadashishoji.com/new-arrivals"><span>New Arrivals</span><span class="boder-menu"></span></a><div class="level-top-mega" ><div class="content-mega"><div class="content-mega-horizontal"><ul id="category-205" class="level0 category-item mage-column cat-mega"><li class="children level1 category-item nav-2-1 cat-spring/summer 2024"><a class="submenu-header" href="https://www.tadashishoji.com/new-arrivals/spring-summer-2024"><span>SPRING/SUMMER 2024</span></a></li><li class="children level1 category-item nav-2-2 cat-resort 2024"><a class="submenu-header" href="https://www.tadashishoji.com/new-arrivals/resort-2024"><span>RESORT 2024</span></a></li><li class="children level1 category-item nav-2-3 cat-all new arrivals"><a class="submenu-header" href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals"><span>All New Arrivals</span></a><ul class="level1 submenu"><li class="level2 category-item nav-2-3-1"><a href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals/evening-gowns"><span>Evening Gowns</span></a> </li><li class="level2 category-item nav-2-3-2"><a href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals/cocktail-dresses"><span>Cocktail Dresses</span></a> </li><li class="level2 category-item nav-2-3-3"><a href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals/day-dresses"><span>Day Dresses</span></a> </li><li class="level2 category-item nav-2-3-4"><a href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals/jumpsuits"><span>Jumpsuits</span></a> </li><li class="level2 category-item nav-2-3-5"><a href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals/sho"><span>SHO</span></a> </li></ul></li></ul></div></div></div></li> <li id="featured-desktop" class="level0 category-item level-top cat nav-4 hasChild parent"><a class="level-top" href="https://www.tadashishoji.com/featured"><span>Featured</span><span class="boder-menu"></span></a><div class="level-top-mega" ><div class="content-mega"><div class="content-mega-horizontal"><ul id="category-192" class="level0 category-item mage-column cat-mega"><li class="children level1 category-item nav-4-1 cat-best sellers"><a class="submenu-header" href="https://www.tadashishoji.com/featured/best-sellers"><span>Best Sellers</span></a></li><li class="children level1 category-item nav-4-2 cat-mother of the bride & groom favorites"><a class="submenu-header" href="https://www.tadashishoji.com/featured/mother-of-the-bride-groom-favorites"><span>Mother of the Bride & Groom Favorites</span></a></li><li class="children level1 category-item nav-4-3 cat-the classics"><a class="submenu-header" href="https://www.tadashishoji.com/featured/the-classics"><span>The Classics</span></a></li><li class="children level1 category-item nav-4-4 cat-formal dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/formal-dresses"><span>Formal Dresses</span></a></li><li class="children level1 category-item nav-4-5 cat-red carpet dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/red-carpet-dresses"><span>Red Carpet Dresses</span></a></li><li class="children level1 category-item nav-4-6 cat-sequin dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/sequin-dresses"><span>Sequin Dresses</span></a></li><li class="children level1 category-item nav-4-7 cat-black and white dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/black-and-white-dresses"><span>Black and White Dresses</span></a></li><li class="children level1 category-item nav-4-8 cat-tea length dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/tea-length-dresses"><span>Tea Length Dresses</span></a></li><li class="children level1 category-item nav-4-9 cat-metallic dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/metallic-dresses"><span>Metallic Dresses</span></a></li><li class="children level1 category-item nav-4-10 cat-to rome with love"><a class="submenu-header" href="https://www.tadashishoji.com/featured/to-rome-with-love"><span>To Rome With Love</span></a></li><li class="children level1 category-item nav-4-11 cat-bow details"><a class="submenu-header" href="https://www.tadashishoji.com/featured/bow-details"><span>Bow Details</span></a></li></ul></div></div></div></li> <li id="sho-desktop" class="level0 category-item level-top"><a href="/sho/clothing" class="level-top"><span>SHO</span></a></li> <li id="bridal-desktop" class="level0 category-item level-top"><a href="/bridal" class="level-top"><span>BRIDAL</span></a></li> <li id="specialorder-desktop" class="level0 category-item level-top"><a href="/specialorder" class="level-top"><span>SPECIAL ORDER</span></a></li> <li class="level0 category-item level-top"><a href="https://www.tadashishoji.com/virtual-appointments" class="level-top"><span>APPOINTMENTS</span></a></li> <li id="outlet-desktop" class="level0 category-item level-top cat nav-3 hasChild parent"><a class="level-top" href="https://www.tadashishoji.com/outlet"><span>Outlet</span><span class="boder-menu"></span></a><div class="level-top-mega" ><div class="content-mega"><div class="content-mega-horizontal"><ul id="category-462" class="level0 category-item mage-column cat-mega"><li class="children level1 category-item nav-3-1 cat-clearance"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/clearance"><span>Clearance</span></a></li><li class="children level1 category-item nav-3-2 cat-dresses"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/dresses"><span>Dresses</span></a></li><li class="children level1 category-item nav-3-3 cat-plus size dresses"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/plus-size-dresses"><span>Plus Size Dresses</span></a></li><li class="children level1 category-item nav-3-4 cat-bridal"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/bridal"><span>Bridal</span></a></li><li class="children level1 category-item nav-3-5 cat-sho"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/sho"><span>SHO</span></a></li><li class="children level1 category-item nav-3-6 cat-fragrance"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/fragrance"><span>Fragrance</span></a></li></ul></div></div></div></li> <li class="level0 category-item level-top"><button id="nav-search-toggle" class="level-top width-100"><span>SEARCH</span></button></li> </ul> </nav> <script type="text/javascript"> require(['jquery','magiccart/easing','magicmenu']); </script> <script> require(['jquery'],function($){ $(document).ready(function(){ /** rearrange 'Sale' category to after 'Runway' menu link * NOTE: just leave this commented out for now and uncomment if requested * - ( the "jump" might be a little undesired... ) */ //$("#sale-desktop").insertAfter($("#collections-desktop")) }); 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"url":"https://www.tadashishoji.com/search/ajax/suggest/", "destinationSelector":"#search_autocomplete"} }' type="text" name="q" value="" placeholder="What can we help you find?" class="input-text" maxlength="128" role="combobox" aria-haspopup="false" aria-autocomplete="both" autocomplete="off"/> <!--<div id="search_autocomplete" class="search-autocomplete"></div>--> <!-- NOTE: this is the advanced search --> <!-- --> <!-- </div>--> <!-- </div>--> <button type="submit" title="Search" class="action search button hide-mobile"> <span class=""> <span> <i class="fa fa-search"></i> <!-- <span style="display: inline-block" class="hide-mobile">--><!--</span>--> </span> </span> </button> </form> <!-- </div>--> <!--</div>--> <div class="button btn-close" id="quickSearchClose"> <span class="hide">close</span> </div> </div> </div> </div> </div> </div> </div> </div> </header> <script> require(['jquery'], function($){ $(document).ready(function($){ /*console.log('document ready')*/ $('div.wishlist 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On line 959, column 41 4rLNh5A" >Register</a></li></ul> </div> </div> <!-- store switcher --> <div class="store-settings mobile-only"> <div class="store-switcher"> </div> </div> </nav> <nav class="magicmenu clearfix hide-mobile"> <ul class="nav-desktop sticker" data-fullwidth="0" > <li id="shop-desktop" class="level0 category-item level-top cat nav-1 hasChild parent"><a class="level-top" href="https://www.tadashishoji.com/shop"><span>Shop</span><span class="boder-menu"></span></a><div class="level-top-mega" ><div class="content-mega"><div class="content-mega-horizontal"><div id="category-3" class="shop-container--inner level0 category-item mage-column cat-mega"><ul class='shop-col-1'><li class="children level1 category-item nav-1-1 cat-dresses"><a class="submenu-header" href="https://www.tadashishoji.com/shop/dresses"><span>Dresses</span></a><ul class="level1 submenu"><li class="level2 category-item nav-1-1-1"><a href="https://www.tadashishoji.com/shop/dresses/evening-gowns"><span>Evening Gowns</span></a> </li><li class="level2 category-item nav-1-1-2"><a href="https://www.tadashishoji.com/shop/dresses/cocktail-dresses"><span>Cocktail Dresses</span></a> </li><li class="level2 category-item nav-1-1-3"><a href="https://www.tadashishoji.com/shop/dresses/day-dresses"><span>Day Dresses</span></a> </li><li class="level2 category-item nav-1-1-4"><a href="https://www.tadashishoji.com/shop/dresses/nightlife-dresses"><span>Nightlife Dresses</span></a> </li><li class="level2 hasChild parent category-item nav-1-1-5"><a href="https://www.tadashishoji.com/shop/dresses/plus-size-dresses"><span>Plus Size Dresses</span></a> <ul class="level2 submenu"><li class="level3 category-item nav-1-1-1"><a href="https://www.tadashishoji.com/shop/dresses/plus-size-dresses/evening-gowns"><span>Evening Gowns</span></a> </li><li class="level3 category-item nav-1-1-2"><a href="https://www.tadashishoji.com/shop/dresses/plus-size-dresses/cocktail-dresses"><span>Cocktail Dresses</span></a> </li></ul></li></ul></li><li class="children level1 category-item nav-1-2 cat-separates & one-piece"><div class="spacer"></div><a class="submenu-header" href="https://www.tadashishoji.com/shop/separates"><span>Separates & One-Piece</span></a><ul class="level1 submenu"><li class="level2 category-item nav-1-2-1"><a href="https://www.tadashishoji.com/shop/separates/jumpsuits"><span>Jumpsuits</span></a> </li></ul></li></ul><ul class='shop-col-2'><li class="children level1 category-item nav-1-1 link-specialorder"><a class="submenu-header" href="/specialorder"><span>Special Order</span></a></li><li class="children level1 category-item nav-1-3 cat-shapewear"><a class="submenu-header" href="https://www.tadashishoji.com/shop/shapewear"><span>Shapewear</span></a></li><li class="children level1 category-item nav-1-4 cat-fragrance"><a class="submenu-header" href="https://www.tadashishoji.com/shop/fragrance"><span>Fragrance</span></a></li><li class="children level1 category-item nav-1-6 cat-gift card"><a class="submenu-header" href="https://www.tadashishoji.com/shop/gift-card"><span>GIFT CARD</span></a></li></ul><ul class='shop-col-3'><li class="children level1 category-item nav-1-5 cat-wedding"><a class="submenu-header" href="https://www.tadashishoji.com/shop/wedding"><span>Wedding</span></a><ul class="level1 submenu"><li class="level2 category-item nav-1-5-1"><a href="https://www.tadashishoji.com/shop/wedding/bride"><span>Bride</span></a> </li><li class="level2 category-item nav-1-5-2"><a href="https://www.tadashishoji.com/shop/wedding/shower-engagement"><span>Shower & Engagement Party Dresses</span></a> </li><li class="level2 hasChild parent category-item nav-1-5-3"><a href="https://www.tadashishoji.com/shop/wedding/mother-of-the-bride-and-groom"><span>Mother of the Bride & Groom Dresses</span></a> <ul class="level2 submenu"><li class="level3 category-item nav-1-5-1"><a href="https://www.tadashishoji.com/shop/wedding/mother-of-the-bride-and-groom/long-mother-of-the-bride-and-groom-dresses"><span>Long Mother of the Bride and Groom Dresses</span></a> </li><li class="level3 category-item nav-1-5-2"><a href="https://www.tadashishoji.com/shop/wedding/mother-of-the-bride-and-groom/short-mother-of-the-bride-and-groom-dresses"><span>Short Mother of the Bride and Groom Dresses</span></a> </li><li class="level3 category-item nav-1-5-3"><a href="https://www.tadashishoji.com/shop/wedding/mother-of-the-bride-and-groom/tea-length-mother-of-the-bride-groom-dresses"><span>Tea Length Mother of the Bride & Groom Dresses</span></a> </li></ul></li><li class="level2 category-item nav-1-5-4"><a href="https://www.tadashishoji.com/shop/wedding/wedding-guest"><span>Wedding Guest Dresses</span></a> </li></ul></li></ul></div></div></div></div></li> <li id="newarrivals-desktop" class="level0 category-item level-top cat nav-2 hasChild parent"><a class="level-top" href="https://www.tadashishoji.com/new-arrivals"><span>New Arrivals</span><span class="boder-menu"></span></a><div class="level-top-mega" ><div class="content-mega"><div class="content-mega-horizontal"><ul id="category-205" class="level0 category-item mage-column cat-mega"><li class="children level1 category-item nav-2-1 cat-spring/summer 2024"><a class="submenu-header" href="https://www.tadashishoji.com/new-arrivals/spring-summer-2024"><span>SPRING/SUMMER 2024</span></a></li><li class="children level1 category-item nav-2-2 cat-resort 2024"><a class="submenu-header" href="https://www.tadashishoji.com/new-arrivals/resort-2024"><span>RESORT 2024</span></a></li><li class="children level1 category-item nav-2-3 cat-all new arrivals"><a class="submenu-header" href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals"><span>All New Arrivals</span></a><ul class="level1 submenu"><li class="level2 category-item nav-2-3-1"><a href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals/evening-gowns"><span>Evening Gowns</span></a> </li><li class="level2 category-item nav-2-3-2"><a href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals/cocktail-dresses"><span>Cocktail Dresses</span></a> </li><li class="level2 category-item nav-2-3-3"><a href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals/day-dresses"><span>Day Dresses</span></a> </li><li class="level2 category-item nav-2-3-4"><a href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals/jumpsuits"><span>Jumpsuits</span></a> </li><li class="level2 category-item nav-2-3-5"><a href="https://www.tadashishoji.com/new-arrivals/all-new-arrivals/sho"><span>SHO</span></a> </li></ul></li></ul></div></div></div></li> <li id="featured-desktop" class="level0 category-item level-top cat nav-4 hasChild parent"><a class="level-top" href="https://www.tadashishoji.com/featured"><span>Featured</span><span class="boder-menu"></span></a><div class="level-top-mega" ><div class="content-mega"><div class="content-mega-horizontal"><ul id="category-192" class="level0 category-item mage-column cat-mega"><li class="children level1 category-item nav-4-1 cat-best sellers"><a class="submenu-header" href="https://www.tadashishoji.com/featured/best-sellers"><span>Best Sellers</span></a></li><li class="children level1 category-item nav-4-2 cat-mother of the bride & groom favorites"><a class="submenu-header" href="https://www.tadashishoji.com/featured/mother-of-the-bride-groom-favorites"><span>Mother of the Bride & Groom Favorites</span></a></li><li class="children level1 category-item nav-4-3 cat-the classics"><a class="submenu-header" href="https://www.tadashishoji.com/featured/the-classics"><span>The Classics</span></a></li><li class="children level1 category-item nav-4-4 cat-formal dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/formal-dresses"><span>Formal Dresses</span></a></li><li class="children level1 category-item nav-4-5 cat-red carpet dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/red-carpet-dresses"><span>Red Carpet Dresses</span></a></li><li class="children level1 category-item nav-4-6 cat-sequin dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/sequin-dresses"><span>Sequin Dresses</span></a></li><li class="children level1 category-item nav-4-7 cat-black and white dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/black-and-white-dresses"><span>Black and White Dresses</span></a></li><li class="children level1 category-item nav-4-8 cat-tea length dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/tea-length-dresses"><span>Tea Length Dresses</span></a></li><li class="children level1 category-item nav-4-9 cat-metallic dresses"><a class="submenu-header" href="https://www.tadashishoji.com/featured/metallic-dresses"><span>Metallic Dresses</span></a></li><li class="children level1 category-item nav-4-10 cat-to rome with love"><a class="submenu-header" href="https://www.tadashishoji.com/featured/to-rome-with-love"><span>To Rome With Love</span></a></li><li class="children level1 category-item nav-4-11 cat-bow details"><a class="submenu-header" href="https://www.tadashishoji.com/featured/bow-details"><span>Bow Details</span></a></li></ul></div></div></div></li> <li id="sho-desktop" class="level0 category-item level-top"><a href="/sho/clothing" class="level-top"><span>SHO</span></a></li> <li id="bridal-desktop" class="level0 category-item level-top"><a href="/bridal" class="level-top"><span>BRIDAL</span></a></li> <li id="specialorder-desktop" class="level0 category-item level-top"><a href="/specialorder" class="level-top"><span>SPECIAL ORDER</span></a></li> <li class="level0 category-item level-top"><a href="https://www.tadashishoji.com/virtual-appointments" class="level-top"><span>APPOINTMENTS</span></a></li> <li id="outlet-desktop" class="level0 category-item level-top cat nav-3 hasChild parent"><a class="level-top" href="https://www.tadashishoji.com/outlet"><span>Outlet</span><span class="boder-menu"></span></a><div class="level-top-mega" ><div class="content-mega"><div class="content-mega-horizontal"><ul id="category-462" class="level0 category-item mage-column cat-mega"><li class="children level1 category-item nav-3-1 cat-clearance"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/clearance"><span>Clearance</span></a></li><li class="children level1 category-item nav-3-2 cat-dresses"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/dresses"><span>Dresses</span></a></li><li class="children level1 category-item nav-3-3 cat-plus size dresses"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/plus-size-dresses"><span>Plus Size Dresses</span></a></li><li class="children level1 category-item nav-3-4 cat-bridal"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/bridal"><span>Bridal</span></a></li><li class="children level1 category-item nav-3-5 cat-sho"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/sho"><span>SHO</span></a></li><li class="children level1 category-item nav-3-6 cat-fragrance"><a class="submenu-header" href="https://www.tadashishoji.com/outlet/fragrance"><span>Fragrance</span></a></li></ul></div></div></div></li> <li class="level0 category-item level-top"><button id="nav-search-toggle" class="level-top width-100"><span>SEARCH</span></button></li> </ul> </nav> <script type="text/javascript"> require(['jquery','magiccart/easing','magicmenu']); </script> <script> require(['jquery'],function($){ $(document).ready(function(){ /** rearrange 'Sale' category to after 'Runway' menu link * NOTE: just leave this commented out for now and uncomment if requested * - ( the "jump" might be a little undesired... ) */ //$("#sale-desktop").insertAfter($("#collections-desktop")) }); }); </script> </div> </div> </div> </div> </div> <div class="search-box-wrapper"> <div class="header-action-link-container nav-search-toggle mobile mobile-only" id="nav-search-toggle--mobile--search" ><span>SEARCH</span></div> <div id="quickSearchContainer" class="search-dropdown" style="display: none;"> <div class="inline-input"> <!--<div class="block-search">--> <!-- <div class="block block-content">--> <form class="form minisearch form-search" id="search_mini_form" action="https://www.tadashishoji.com/instantsearchplus/result/" method="get"> <!-- <div class="block-title"><strong>--><!--</strong></div>--> <!-- <div class="field search">--> <!-- <div class="control --><!--">--> <!--<label for="search" class="hide">Search</label>--> <!--for 508 compliance--> <label for="search" class="mobile-only">What can we help you find?</label> <input id="search" data-mage-init='{"quickSearchAutocomplete":{ "formSelector":"#search_mini_form", 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Yotpo - Widget Script --> <script> (function e(){var e=document.createElement("script");e.type="text/javascript",e.async=true,e.src="//staticw2.yotpo.com/6qAG0J4shbLut4SlxjOJyHaCkA0vK2HnVXKP3Uup/widget.js";var t=document.getElementsByTagName("script")[0];t.parentNode.insertBefore(e,t)})(); </script> <!--/ Yotpo - Widget Script --> <div data-content-type="html" data-appearance="default" data-element="main" data-decoded="true"> <div class="faqs"> <div class="ts-container"> <div class="ts-title"> <h1>faqs</h1> </div> <span id="anchor-bridal"></span> <div class="ts-content"> <p> <!-- <a class='underline' href="--><!--covid-19" style="text-decoration: none;color: red;font-weight: bold;position: absolute;top: -25px;">OUR COVID-19 UPDATE & FAQs</a>--> </p> <div class="ts-subtitle"> <h2>JUMP TO CATEGORY</h2> </div> <div class="ts-content"> <div class="ts-text"> <p><a href="#anchor-bridal">Bridal</a></p> <p><a href="#anchor-complimentary-hemming">Complimentary Hemming</a></p> <p><a href="#anchor-international-orders">International Orders</a></p> <p><a href="#anchor-loyalty-elite">Loyalty Elite Membership Program</a></p> <p><a href="#anchor-merchandise-availability">Merchandise & Availability</a></p> <p><a href="#anchor-merchandise-care">Merchandise Care</a></p> <p><a href="#anchor-orders-payment">Orders & Payment</a></p> <p><a href="#anchor-returns-exchanges">Returns & Exchanges</a></p> <p><a href="#anchor-shipping">Shipping</a></p> <p><a href="#anchor-sizing">Sizing</a></p> <p><a href="#anchor-special-orders">Special Orders</a></p> <p><a href="#anchor-store-locations">Store Locations</a></p> <p><a href="#anchor-virtual-appointments">Virtual Appointments</a></p> </div> </div> <div class="ts-subtitle margin-top-3x"> <h2>Bridal</h2> </div> <div class="ts-content"> <div class="ts-subtitle"> <h2>Do you offer a bridal party discount?</h2> </div> <div class="ts-text"> <p>Please contact our <a target="_blank" href="mailto:[email protected]">Customer Care Specialist</a> for more information about our bridal party offering.</p> </div> <span id="anchor-complimentary-hemming"></span> <div class="ts-subtitle"> <h2>Does the return policy apply to bridal dresses?</h2> </div> <div class="ts-text"> <!-- <p>--><!--<a class='underline' href="--><!--returnpolicy">here</a>--><!--</p>--> <p>Yes, no worries if you have a change of heart. Please view our return policy <a target="_blank" href="https://www.tadashishoji.com/returnpolicy">here</a>.</p> </div> <div class="ts-subtitle"> <h2>Can I order a dress in a custom color?</h2> </div> <div class="ts-text"> <p>Yes, you may be able to place a Special Order for an existing style in a different color. Please <a target="_blank" href="https://calendly.com/tadashishoji/special-order">contact our Virtual Stylists</a> to see if it would be possible to place a Special Order in your desired color. Please note that Special Orders take 10 weeks to process, cost an additional 40% of retail price, and are Final Sale.</p> </div> <div class="ts-subtitle"> <h2>Can I try on your bridal dresses in-store?</h2> </div> <div class="ts-text"> <p>Yes. Please view our <a target="_blank" href="https://www.tadashishoji.com/storelocator">Store Locations</a> to find which Tadashi Shoji boutiques are near you.</p> </div> <!-- <div class="ts-subtitle"> <h2></h2> </div> <div class="ts-text"> <p>Yes, please contact our <a target='_blank' href='mailto:[email protected]'>Customer Care Specialist</a>, who can arrange to send swatches of your desired fabrics and colors.</p> </div> --> </div> <div class="ts-subtitle margin-top-3x"> <h2>Complimentary Hemming</h2> </div> <div class="ts-content"> <div class="ts-subtitle"> <h2>How does the process work?</h2> </div> <div class="ts-text"> <p>We offer complimentary hemming on recent purchases from tadashishoji.com.</p> </div> <div class="ts-text"> <p>If you bought your item here online and its too long, no need to worry. Simply request our Complimentary Hemming Form and our Fit Specialists will gladly assist you. Be sure to include your order number, style number and the approximate number of inches you would like hemmed. Please note, while we offer complimentary hemming, we do not offer complimentary alterations.</p> </div> <div class="ts-text"> <p>Final sale and clearance items are excluded from this complimentary service. However, you may contact Customer Care to inquire about our paid hemming service.</p> </div> <div class="ts-text"> <p><a target="_blank" href="https://www.tadashishoji.com/complimentary-hemming">CLICK HERE TO REQUEST A COMPLIMENTARY HEMMING FORM</a></p> </div> <span id="anchor-international-orders"></span> <div class="ts-subtitle"> <h2>How long does it take?</h2> </div> <div class="ts-text"> <p>The expected hemming turnaround is 5-10 business days after the package is received in our warehouse. Please allow additional time for transit. (standard: 3-6 business days, expedited: 2-3 business days, overnight: 1-2 business days).</p> </div> <div class="ts-subtitle"> <h2>How do I measure?</h2> </div> <div class="ts-text"> <p>Our <a target="_blank" href="mailto:[email protected]?subject=%20Complimentary%20Hemming%20Program">Fit Specialists</a> are available to help guide you through the process. You will need to record the number of inches you would like to take up from the bottom hem. Remember to account for heel height when measuring.</p> </div> <div class="ts-subtitle"> <h2>Am I able to return?</h2> </div> <div class="ts-text"> <p>Once complimentary hemming has been completed, the garment will be listed as Final Sale and no longer available for return.</p> </div> </div> <div class="ts-subtitle margin-top-3x"> <h2>International Orders</h2> </div> <div class="ts-content"> <div class="ts-subtitle"> <h2>Which countries do you ship to?</h2> </div> <div class="ts-text"> <p>We currently ship to 155 countries. The courier is dependent on country of destination and can be viewed at checkout. View the complete list <a target="_blank" href="https://www.tadashishoji.com/shipping-locations">here</a>.</p> </div> <div class="ts-subtitle"> <h2>What methods of payment do you accept?</h2> </div> <div class="ts-text"> <p>We accept PayPal, Amazon Pay and the following credit cards: American Express, Visa, MasterCard, and Discover.</p> </div> <div class="ts-subtitle"> <h2>Do you accept international credit cards?</h2> </div> <div class="ts-text"> <p>We accept the following international credit cards: American Express, Visa, MasterCard, and Discover.</p> </div> <div class="ts-subtitle"> <h2>What is included in the shipping costs?</h2> </div> <div class="ts-text"> <p>The shipping costs include all customs and duties. Please note that international orders may be subject to customs clearance procedures upon reaching the destination country, which may cause delays. Shipments to Russia may incur fees beyond the delivery estimates.</p> </div> <div class="ts-subtitle"> <h2>What is your return policy?</h2> </div> <div class="ts-text"> <p>We accept returns for items in their new, unused condition with all garment tags still attached. Merchandise must be shipped within 15 days of the delivery date. View our complete Return Policy <a target="_blank" href="https://www.tadashishoji.com/returnpolicy">here</a>.</p> <p>Final Sale items may be returned for store credit or exchanged for another size in the same style and color depending on availability. MERCHANDISE SHIPPED BACK LATER THAN 15 DAYS FROM THE DATE OF DELIVERY WILL NOT BE ACCEPTED.</p> </div> <span id="anchor-loyalty-elite"></span> <div class="ts-subtitle"> <h2>When can I expect my order to arrive?</h2> </div> <div class="ts-text"> <p>Orders will be processed and shipped the next business day and are expected to arrive within seven to thirteen business days. Please note that international orders may be subject to customs clearance procedures upon reaching the destination country, which may cause delays beyond the delivery estimates.</p> </div> <div class="ts-subtitle"> <h2>How do I find my size using international sizing?</h2> </div> <div class="ts-text"> <p>Please refer to our <a target="_blank" href="https://www.tadashishoji.com/size-guide">Size Guide</a>, where you can find your best fit using our International Size Conversion.</p> </div> <div class="ts-subtitle"> <h2>Are all prices displayed in US dollars?</h2> </div> <div class="ts-text"> <p>Yes. We recommend using a currency converter website in order to calculate the cost in your local currency.</p> </div> </div> <div class="ts-subtitle margin-top-3x"> <h2>Loyalty Elite Membership Program</h2> </div> <div data-content-type="html" data-appearance="default" data-element="main" data-decoded="true"><div class="ts-content"> <div class="ts-subtitle"> <h2>Who is eligible to join the Loyalty Elite Membership Program?</h2> </div> <div class="ts-text"> <p>You must be at least eighteen (18) years of age to join the Loyalty Elite Membership Program. There is an annual enrollment fee, which can be applied at the checkout on your first member order. You can sign up for the Membership Program <a target="_blank" href="https://www.tadashishoji.com/membership-program">here</a>.</p> </div> <div class="ts-subtitle"> <h2>What is included in the Loyalty Elite Membership Program?</h2> </div> <div class="ts-text"> <p>As a member of TADASHI SHOJI Membership Program, you will receive 30% off sitewide merchandise (Gift Cards & Special Order Merchandise are excluded) and two (double) reward points for every dollar spent (100 points = $10) to be used for future purchases. Points expire 3 years from the date of purchase and cannot be redeemed for cash. Standard Return Policy applies and can be viewed at <a target="_blank" href="returnpolicy">www.tadashishoji.com/returnpolicy</a>.</p> </div> <div class="ts-subtitle"> <h2>Can I still return items or are they Final Sale?</h2> </div> <div class="ts-text"> <p>The standard Return Policy applies and can be viewed at <a target="_blank" href="returnpolicy">www.tadashishoji.com/returnpolicy</a>. Merchandise marked FINAL SALE is specified.</p> <p>Purchase balances and/or points credited to your Program account will be decreased or reversed, as applicable, if part or all of the purchase is returned or cancelled or if the credit is obtained through fraudulent or other activity.</p> </div> <span id="anchor-merchandise-availability"></span> <div class="ts-subtitle"> <h2>When will my membership expire?</h2> </div> <div class="ts-text"> <p>Membership is based on a rolling year. If you signed up for membership on January 1, 2024, it is valid until January 1, 2025. Memberships will not auto-renew.</p> </div> <div class="ts-subtitle"> <h2>Can I cancel my membership after making a purchase?</h2> </div> <div class="ts-text"> <p>Membership fees are non-refundable and are valid for one year from activation date. Memberships will not auto-renew.</p> </div> </div></div> <!--<div class="ts-content"> <div class="ts-subtitle"> <h2></h2> </div> <div class="ts-text"> <p></p> </div> <div class="ts-subtitle"> <h2></h2> </div> <div class="ts-text"> <p></p> </div> <div class="ts-subtitle"> <h2></h2> </div> <div class="ts-text"> <p></p> <p></p> </div> <span id="anchor-merchandise-availability"></span> <div class="ts-subtitle"> <h2></h2> </div> <div class="ts-text"> <p></p> </div> <div class="ts-subtitle"> <h2></h2> </div> <div class="ts-text"> <p></p> </div> </div>--> <div class="ts-subtitle margin-top-3x"> <h2>Merchandise & Availability</h2> </div> <div class="ts-content"> <div class="ts-subtitle"> <h2>Are the colors of the dresses true to what I see in the pictures online?</h2> </div> <div class="ts-text"> <p>While we do our best to ensure that the photos we upload are true to the color of the dresses, you may experience a slight variation in color due to your computer monitor.</p> </div> <div class="ts-subtitle"> <h2>I just saw the fashion show in New York. How long does it take for a new season’s collection to become available to purchase online?</h2> </div> <div class="ts-text"> <p>It typically takes five to eight months for a new collection to be made available for purchase online. Please subscribe to our email newsletters to receive the latest updates.</p> </div> <div class="ts-subtitle"> <h2>I saw a style on your site but later when I returned back, it was not available. What should I do?</h2> </div> <div class="ts-text"> <p>Please contact <a target="_blank" href="mailto:[email protected]">Customer Care</a>, who can advise if a particular style will be made available again or can be purchased as a Special Order. If you are looking for a particular size that is no longer in stock, you can opt to be notified if your desired size becomes available by selecting ‘Don’t see your size?’ on the product page.</p> </div> <div class="ts-subtitle"> <h2>Are there more colors available for purchase than what I see online?</h2> </div> <span id="anchor-merchandise-care"></span> <div class="ts-text"> <p>All colors available for purchase online will be listed on the product page. If you are looking for a particular color that is not listed, please contact our <a target="_blank" href="https://www.tadashishoji.com/storelocator">Las Vegas Boutique</a> as you may be able to place a Special Order.</p> </div> <div class="ts-subtitle"> <h2>If a style is out of stock, will you be getting any more in stock?</h2> </div> <div class="ts-text"> <p>Please contact <a target="_blank" href="mailto:[email protected]">Customer Care</a>, who can advise if a particular style will be made available again or can be purchased as a Special Order. If you are looking for a particular size that is no longer in stock, you can opt to be notified if your desired size becomes available again by selecting ‘Don’t see your size?’ on the product page.</p> </div> <div class="ts-subtitle"> <h2>Can I be notified if a size is added back in stock?</h2> </div> <div class="ts-text"> <p>Yes, if you are looking for a particular size that is no longer in stock, you can opt to be notified if your size becomes available again by selecting ‘Don’t see your size?’ on your desired product’s page.</p> </div> </div> <span id="anchor-orders-payment"></span> <div class="ts-subtitle margin-top-3x"> <h2>Merchandise Care</h2> </div> <div class="ts-content"> <div class="ts-subtitle"> <h2>How do you recommend I care for my dress?</h2> </div> <div class="ts-text"> <p>We recommend following the care instructions indicated on the care label inside the dress and taking your dress to a trusted and experienced cleaner.</p> </div> <div class="ts-subtitle"> <h2>Can my dress be repaired?</h2> </div> <div class="ts-text"> <p>Quality is our highest priority. We will be happy to replace or repair any item purchased that is the result of defects in material or workmanship. However, we cannot process repairs for merchandise defective as a result of normal wear and tear or any damages incurred during the dry cleaning or alteration process.</p> </div> </div> <div class="ts-subtitle margin-top-3x"> <h2>Orders & Payment</h2> </div> <div class="ts-content"> <div class="ts-subtitle"> <h2>Do I need to create an account to place an order?</h2> </div> <div class="ts-text"> <p>No. Simply choose to checkout as a guest and continue through the checkout process. However, with an account, you will be eligible to earn <a target="_blank" href="https://www.tadashishoji.com/stylepoints-welcome">TS Style Points</a> for purchases, be the first to know about new arrivals, special offers and more.</p> </div> <div class="ts-subtitle"> <h2>Can I place an order over the phone?</h2> </div> <div class="ts-text"> <p>Yes, please call Customer Care (1-855-272-6552), who can facilitate your order over the phone. Be sure to reference the style number and color of the item(s) you are interested in purchasing.</p> </div> <div class="ts-subtitle"> <h2>Which methods of payment do you accept?</h2> </div> <div class="ts-text"> <p>We accept PayPal, Amazon Pay and the following credit cards: American Express, Visa, MasterCard, and Discover.</p> </div> <div class="ts-subtitle"> <h2>Do you accept international credit cards?</h2> </div> <div class="ts-text"> <p>We accept the following international credit cards: American Express, Visa, MasterCard, and Discover.</p> </div> <div class="ts-subtitle"> <h2>How can I be sure my payment details are secure?</h2> </div> <div class="ts-text"> <p>We use Bolt Checkout to ensure your payment details are secure. You can also review our Privacy Policy <a target="_blank" href="https://www.tadashishoji.com/privacy-policy">here</a>.</p> </div> <div class="ts-subtitle"> <h2>How do I know if my order has been placed?</h2> </div> <span id="anchor-returns-exchanges"></span> <div class="ts-text"> <p>You will receive an email confirmation to let you know your order has been received and processed. If you do not receive a confirmation email please contact customer care to confirm your order has been received.</p> </div> <div class="ts-subtitle"> <h2>Can I change or cancel my order once it has been processed?</h2> </div> <div class="ts-text"> <p>If your order has not yet shipped, we will do our best to change or cancel your order once it has been processed. Please contact <a target="_blank" href="mailto:[email protected]">Customer Care</a> as soon as possible to see what options are available.</p> </div> <div class="ts-subtitle"> <h2>I received a refund notification but did not request to cancel my order. Does this mean my order will not ship?</h2> </div> <div class="ts-text"> <p>We apologize for any inconvenience this may have caused. The size or color you ordered may have been out of stock. Please allow up to 10 business days for the refund to be reflected in your account.</p> </div> </div> <div class="ts-subtitle margin-top-3x"> <h2>Returns & Exchanges</h2> </div> <div class="ts-content"> <div class="ts-subtitle"> <h2>What is your return policy?</h2> </div> <div class="ts-text"> <p>We accept returns for items in their new, unused condition with all garment tags still attached. Merchandise must be shipped within 15 days of the delivery date. View our complete Return Policy <a target="_blank" href="https://www.tadashishoji.com/returnpolicy">here</a>.</p> </div> <div class="ts-subtitle"> <h2>Are discounted styles eligible for return?</h2> </div> <div class="ts-text"> <!-- <p>Yes, unless the discounted style has been marked FINAL SALE. Final Sale items may be exchanged for another size in the same style and color depending on availability.</p> --> <p>Final Sale items may be returned for store credit or exchanged for another size in the same style and color depending on availability. MERCHANDISE SHIPPED BACK LATER THAN 15 DAYS FROM THE DATE OF DELIVERY WILL NOT BE ACCEPTED.</p> </div> <div class="ts-subtitle"> <h2>Are special orders eligible for return?</h2> </div> <div class="ts-text"> <p>Since special orders are custom-made to your request, they are not eligible for a return/exchange of any kind.</p> </div> <div class="ts-subtitle"> <h2>Are Online Exclusive styles eligible for return?</h2> </div> <div class="ts-text"> <p>Yes, our return policy is available <a target="_blank" href="https://www.tadashishoji.com/returnpolicy">here</a>.</p> </div> <div class="ts-subtitle"> <h2>Can I return an online or phone order in-store?</h2> </div> <div class="ts-text"> <p>At this time, we do not allow for items to be returned to our stores, though we do include a pre-printed return label to allow for an easier return process.</p> </div> <div class="ts-subtitle"> <h2>How much is return shipping?</h2> </div> <div class="ts-text"> <p>All US returns made with our prepaid UPS return label are free. For all other returns, customers are responsible for paying for return shipping costs.</p> </div> <div class="ts-subtitle"> <h2>How long will it take to receive a refund?</h2> </div> <div class="ts-text"> <p>Please allow up to 10 business days after we receive your return for processing. Once your refund is issued a credit confirmation email will be sent to the email address your order was placed under. An additonal processing time may apply for your bank to complete the refund.</p> </div> <div class="ts-subtitle"> <h2>What should I do if my order is damaged?</h2> </div> <div class="ts-text"> <p>We apologize. If your order arrives damaged, please contact <a target="_blank" href="mailto:[email protected]">Customer Care</a> as soon as possible.</p> </div> <div class="ts-subtitle"> <h2>Are any styles final sale?</h2> </div> <span id="anchor-shipping"></span> <div class="ts-text"> <p>Any style that has been marked FINAL SALE on the product page and shopping cart is not eligible to be returned for a refund. Final Sale items may be returned for store credit or exchanged for another size in the same style and color depending on availability. MERCHANDISE SHIPPED BACK LATER THAN 15 DAYS FROM THE DATE OF DELIVERY WILL NOT BE ACCEPTED.</p> </div> <div class="ts-subtitle"> <h2>How do I return or exchange a gift?</h2> </div> <div class="ts-text"> <p>Please contact <a target="_blank" href="mailto:[email protected]">Customer Care</a>, who can assist you with this request.</p> </div> <div class="ts-subtitle"> <h2>How do I know that you received my return?</h2> </div> <div class="ts-text"> <p>While we do not send confirmation emails when your return is received, we will send a credit confirmation email once your refund or store credit has been issued. Credit card refunds may take up to 10 business days for your bank to complete, depending on their processing time.</p> </div> </div> <div class="ts-subtitle margin-top-3x"> <h2>Shipping</h2> </div> <div class="ts-content"> <div class="ts-subtitle"> <h2>How soon will my order be shipped?</h2> </div> <div class="ts-text"> <p>Orders placed Monday - Thursday will be processed and shipped on the next business day, excluding holidays. If your order is placed Friday - Sunday it will be processed the following business day. More information on shipping & delivery is available <a target="_blank" href="https://www.tadashishoji.com/shipping-delivery">here</a>.</p> </div> <div class="ts-subtitle"> <h2>When can I expect my order to arrive?</h2> </div> <div class="ts-text"> <p>The estimated arrival of your order will vary based on the shipping option that you selected. Orders shipped with UPS 2nd Day Air are expected to arrive within 2-3 business days, while orders placed with UPS Ground are expected to arrive within 3-6 business days. Overnight orders that ship on Friday will not be delivered until the following Monday. Delivery time frames for overnight delivery is estimated to be 1-2 business days. More information on shipping & delivery is available here.</p> </div> <div class="ts-subtitle"> <h2>Do you ship internationally?</h2> </div> <div class="ts-text"> <p>Yes, we offer international shipping to 155 countries. View the complete list <a target="_blank" href="https://www.tadashishoji.com/shipping-locations">here</a>.</p> </div> <div class="ts-subtitle"> <h2>Do you offer overnight shipping?</h2> </div> <div class="ts-text"> <p>Yes, for an additional $40.</p> </div> <div class="ts-subtitle"> <h2>Can I change my shipping method after my order has been placed?</h2> </div> <div class="ts-text"> <p>If your order has not already been prepared for shipping, you may contact <a target="_blank" href="mailto:[email protected]">Customer Care</a> to change the shipping method.</p> </div> <div class="ts-subtitle"> <h2>Can I track the status of my order?</h2> </div> <div class="ts-text"> <p>Upon the completion of your order, you will receive an email confirmation outlining the details of your order. This message will include a link that will direct you to updated tracking information. You can also check the status of your order under <a target="_blank" href="https://www.tadashishoji.com/customer/account">My Account</a>.</p> </div> <div class="ts-subtitle"> <h2>Has my order been shipped?</h2> </div> <span id="anchor-sizing"></span> <div class="ts-text"> <p>We will email you a shipping confirmation once your order has shipped. This email will include a UPS tracking number to track the status of your shipment.</p> </div> <div class="ts-subtitle"> <h2>Can I pick up my order in-store?</h2> </div> <div class="ts-text"> <p>At this time, we do not allow for items to be picked up in our retail stores, though we do offer different expedited shipping options to allow for a speedy delivery.</p> </div> <div class="ts-subtitle"> <h2>Can I ship to a different address than my billing address?</h2> </div> <div class="ts-text"> <p>At checkout you will be prompted to enter your billing information. Below the BILLING INFORMATION field is an option to "Ship to the same address". To ship to a different address simply click the box with a check mark to deselect the option. Once the box is deselected a new form field for "SHIPPING INFORMATION" will be available.</p> </div> </div> <div class="ts-subtitle margin-top-3x"> <h2>Sizing</h2> </div> <div class="ts-content"> <div class="ts-subtitle"> <h2>Are the measurements listed on the Size Guide true to size?</h2> </div> <div class="ts-text"> <p>Yes, the measurements listed on our <a target="_blank" href="https://www.tadashishoji.com/size-guide">Size Guide</a> provide the best guidelines for finding your true fit.</p> </div> <div class="ts-subtitle"> <h2>How do I find my size using international sizing?</h2> </div> <div class="ts-text"> <p>Please refer to our <a target="_blank" href="https://www.tadashishoji.com/size-guide">Size Guide</a>, where you can find your best fit using our International Size Conversion.</p> </div> <div class="ts-subtitle"> <h2>What should I do if my size is not listed on the Size Guide?</h2> </div> <div class="ts-text"> <p>If you are between sizes, we recommend going one size down as our dresses tend to run slightly large. If you continue to have difficulty finding your size, please contact <a target="_blank" href="mailto:[email protected]">Customer Care</a>, who can assist with finding your best fit.</p> </div> <!--<div class="ts-subtitle"> <h2></h2> </div> <div class="ts-text"> <p></p> </div>--> <div class="ts-subtitle"> <h2>Will the gowns drag if you are not as tall as the model?</h2> </div> <div class="ts-text"> <p>We advise hemming your gown if it drags too much as to avoid snagging or attracting dirt. We do recommend wearing heels with our gowns if your measurements are shorter than the approximate length from natural waist to hem listed on our product pages.</p> </div> <div class="ts-subtitle"> <h2>What is Queen sizing?</h2> </div> <div class="ts-text"> <p>Queen sizing refers to our Plus Size collection, which includes sizes 14Q to 24Q and 1X to 3X.</p> </div> <div class="ts-text"> <p> <a target="_blank" href="https://youtu.be/E9xJfwSqwLc">Watch Video Explanation</a> </p> </div> <div class="ts-subtitle"> <h2>What is the difference between a regular size and a Queen size?</h2> </div> <div class="ts-text"> <p>Queen sizing refers to our Plus Size collection, which includes sizes 14Q to 24Q and 1X to 3X. For styles in which we offer both Missy and Queen options (for example, 14 and 14Q), the Queen size is larger in the bust, waist, and hip while maintaining the same length. Please refer to our <a target="_blank" href="https://www.tadashishoji.com/size-guide">Size Guide</a> to see whether our Missy or Queen size would be the best fit based upon your measurements.</p> </div> <div class="ts-text"> <p> <a target="_blank" href="https://youtu.be/E9xJfwSqwLc?t=124">Watch Video Explanation</a> </p> </div> <span id="anchor-special-orders"></span> <div class="ts-subtitle"> <h2>What does the Q mean?</h2> </div> <div class="ts-text"> <p>The Q refers to our Plus Size collection, which includes sizes 14Q to 24Q and 1X to 3X. Our Plus Size proportions are different than Missy Size so be sure to compare your measurements to our size guide if you are not sure.</p> </div> <div class="ts-text"> <p> <a target="_blank" href="https://youtu.be/E9xJfwSqwLc">Watch Video Explanation</a> </p> </div> <div class="ts-subtitle"> <h2>How do I know what my body shape is?</h2> </div> <div class="ts-text"> <p>Please refer to our <a target="_blank" href="https://www.tadashishoji.com/size-guide">Size Guide</a>, where we discuss different body shapes and provide suggestions for dress silhouettes that will be most flattering.</p> </div> <div class="ts-subtitle"> <h2>Can the dresses be altered?</h2> </div> <div class="ts-text"> <p>Usually, though we recommend taking them to a trusted and experienced tailor.</p> </div> </div> <div class="ts-subtitle margin-top-3x"> <h2>Special Orders</h2> </div> <div class="ts-content"> <div class="ts-subtitle"> <h2>Can I order a custom dress?</h2> </div> <div class="ts-text"> <p>You may be able to place a special order for an existing style in a different color or size that is otherwise out of stock. Special Orders take 10 weeks to process, cost an additional 40% of retail price, and are Final Sale.</p> <p>If interested, please <a target="_blank" href="https://calendly.com/tadashishoji/special-order">contact one of our Virtual Stylists</a>.</p> </div> <div class="ts-subtitle"> <h2>Can I order a longer dress length?</h2> </div> <div class="ts-text"> <p>Please <a target="_blank" href="https://calendly.com/tadashishoji/special-order">contact one of our Virtual Stylists</a> to see if it would be possible to place a Special Order with your desired length.</p> </div> <div class="ts-subtitle"> <h2>Can I order a dress in a custom color?</h2> </div> <div class="ts-text"> <p>Yes, you may be able to place a Special Order for an existing style in a different color. Please <a target="_blank" href="https://calendly.com/tadashishoji/special-order">contact our Virtual Stylists</a> to see if it would be possible to place a Special Order in your desired color. Please note that Special Orders take 10 weeks to process, cost an additional 40% of retail price, and are Final Sale.</p> </div> <div class="ts-subtitle"> <h2>Can I order a dress that is no longer available?</h2> </div> <div class="ts-text"> <p>Please <a target="_blank" href="https://calendly.com/tadashishoji/special-order">contact our Virtual Stylists</a> to see if it would be possible to place a Special Order for your desired style. Please note that Special Orders take 10 weeks to process, cost an additional 40% of retail price, and are Final Sale.</p> </div> <span id="anchor-store-locations"></span> <div class="ts-subtitle"> <h2>Can I request a fabric swatch?</h2> </div> <div class="ts-text"> <p>Yes, please contact our <a target="_blank" href="mailto:[email protected]">Customer Care Specialist</a>, who can arrange to send swatches of your desired fabrics and colors if available.</p> </div> <div class="ts-subtitle"> <h2>Can I purchase extra fabric?</h2> </div> <div class="ts-text"> <p>Yes, depending on the availability of the requested fabric. Fabric orders can take up to 5 business days to complete and are Final Sale. Please contact <a target="_blank" href="mailto:[email protected]">Customer Care</a> for more information</p> </div> <span id="anchor-virtual-appointments"></span> <div class="ts-subtitle"> <h2>Can I order a matching stole?</h2> </div> <div class="ts-text"> <p>Yes, depending on the availability of the requested fabric. Please <a target="_blank" href="https://calendly.com/tadashishoji/special-order">contact our Virtual Stylists</a> to place an order for a matching stole.</p> </div> </div> <div class="ts-subtitle margin-top-3x"> <h2>Store Locations</h2> </div> <div class="ts-content"> <div class="ts-subtitle"> <h2>Where can I try on Tadashi Shoji dresses in my city?</h2> </div> <div class="ts-text"> <p>Please view our <a target="_blank" href="https://www.tadashishoji.com/storelocator">Store Locations</a> to find which Tadashi Shoji boutiques are near you.</p> </div> <div class="ts-subtitle"> <h2>If you can’t find what you’re looking for, please contact <a target="_blank" href="https://www.tadashishoji.com/contact">Customer Care</a>.</h2> </div> </div> <div class="ts-subtitle margin-top-3x"> <h2>Virtual Appointments</h2> </div> <div class="ts-content"> <div class="ts-subtitle"> <h2>What are the benefits of a virtual appointment?</h2> </div> <div class="ts-text"> <p>Shop with a Tadashi Stylist from the comfort of your home. Whether it’s navigating dress codes or finding your size, our virtual stylists bring their wealth of eveningwear and bridal expertise to you.</p> </div> <div class="ts-subtitle"> <h2>How does the process work?</h2> </div> <div class="ts-text"> <p>Select an appointment type, schedule a time that works for you and answer a few questions so that we can personalize your experience. You will receive a confirmation email that includes your appointment details and how to connect. Each appointment is a maximum of 45 minutes long, so we recommend you browse our site ahead of time in order to ensure that we can show you any styles thoroughly.</p> </div> <div class="ts-subtitle"> <h2>Is there a cost for this service?</h2> </div> <div class="ts-text"> <p>Our virtual appointment service is complimentary and you will not be charged.</p> </div> <div class="ts-subtitle"> <h2>What if I need more time?</h2> </div> <div class="ts-text"> <p>Each appointment is approximately 45 minutes long. If you feel you may need more time, please email [email protected] and we can confirm stylist availability. Please do not schedule back-to-back appointments.</p> </div> <div class="ts-subtitle"> <h2>What if I need to cancel or change my appointment?</h2> </div> <div class="ts-text"> <p>You will see the option to cancel or reschedule your appointment in your confirmation email. If you experience any issues, please contact [email protected] as soon as possible.</p> </div> <div class="ts-subtitle"> <h2>What do I need for my appointment?</h2> </div> <div class="ts-text"> <p>To prepare for your appointment we recommend you browse our site ahead of time in order to ensure that we can show you any styles thoroughly.</p> </div> <div class="ts-subtitle"> <h2>Can others join the appointment with me?</h2> </div> <div class="ts-text"> <p>Yes, others are welcome to join your appointment. You will have the option to add guests when scheduling your session.</p> </div> </div> </div> </div> </div> </div><div data-bind="mageInit: { 'Magento_Ui/js/modal/modal':{ 'trigger': '[data-trigger=logregTrigger]', 'responsive': true, 'modalClass': 'popup-logreg' }}"> <div id="logregModal" class="modal-log-reg modal-no-overlay"> <div class="modal-inner"> <div class="login-form modal-content-section-account"> <header class="modal-header-wrapper"> <div class="modal-header-v1">Sign in</div> </header> <form action="https://www.tadashishoji.com/customer/account/loginPost/" method="post" id="login-form"> <input name="form_key" type="hidden" value="NWGfO8Nss3ClwYKZ" /> <fieldset> <div class="ts-field"> <div class="label"><label for="email" class="required">Email</label></div> <div class="ts-input-text"> <input name="login[username]" value="" id="email" type="text" class="input-text required-entry validate-email" title="Email Address"> </div> </div> <div class="ts-field"> <div 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hide-mobile">sign up and receive 10% off your next order.</span> <!-- toggled with css --> <p>Get<strong>25% Off</strong>first purchase!</p> </div> <div class="field newsletter input-box clearfix"> <div class="visible"> <div class="control"> <label for="newsletter" class="hide">Enter Email Address</label> <input id="newsletter" class="input-text" name="email" type="email" placeholder="Enter Email Address" data-validate="{required:true, 'validate-email':true}" /> <input type="submit" class="btn btn-submit footer-btn mobile-only" value="SIGN UP AND RECEIVE 10% OFF YOUR NEXT ORDER"> <input type="submit" class="btn btn-submit footer-btn hide-mobile" value="SIGN UP"> </div> <!-- <div class="actions"> <button class="action subscribe button" title="Subscribe" type="submit"> <span>Subscribe</span> </button> </div> --> </div> </div> </div> </form> </div> </div> </div> </div> <div class="main-bottom"> <div class="container"> <div class="row"> <div class="footer-menu"> <div class="row"> <div class="footer-column"> <h4 class="footer-column-header footer-menu-dropdown">need assistance</h4> <div class="collapsible mobile-collapsible"> <div class="block1 block-content-statick"> <ul class="footer-list" style="display: none;"> <li class="footer-list-item"><span style='padding: 0' class="footer-text"><a href="mailto:[email protected]" target="_blank" style="text-decoration: underline;">press</a></span></li> <li class="footer-list-item"><span style='padding: 0' class="footer-text"><a href="mailto:[email protected]" target="_blank" style="text-decoration: underline;">customer care</a></span></li> <li class="footer-list-item"><span class="footer-text">1-855-272-6552</span></li> <li class="footer-list-item"><span class="footer-text">Monday - Friday</span></li> <li class="footer-list-item"><span class="footer-text">9am - 4:30pm, PST</span></li> </ul> </div> </div> </div> <!--<div class="footer-column footer-menu-virtual-appointments hide-mobile column block-content-statick"> <h4 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On line 2001, column 118 -header--a"></a> </h4> </div>--> <!--<div class="footer-column footer-menu-complimentary-hemming hide-mobile"> <h4 class="footer-column-header">complimentary hemming</h4> <div class="collapsible mobile-collapsible"> <div class="block1 block-content-statick"> <ul class="footer-list" style="display: none;"> <li class="footer-list-item"><span class="footer-text">Adjust the length</span></li> <li class="footer-list-item"><span class="footer-text">and receive your</span></li> <li class="footer-list-item"><span class="footer-text">items in two weeks.</span></li> <li class="footer-list-item"> <span class="footer-text"><a href="complimentary-hemming" target="_blank" style="text-decoration: underline;">more details</a></span> </li> </ul> </div> </div> </div> <div class="footer-column mobile-only"> <h4 class="footer-column-header footer-menu-link"> <a href="complimentary-hemming" target="_blank" class="mobile-only footer-column-header--a">Comp |
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On line 72, column 147 </script> <script defer type="text/javascript" src="https://www.tadashishoji.com/pub/static/version1710528587/frontend/Tadashi/ts1/en_US/js/header.min.js"></scri |
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On line 73, column 184 </script> <script defer type="text/javascript" src="https://www.tadashishoji.com/pub/static/version1710528587/frontend/Tadashi/ts1/en_US/Autocompleteplus_Autosuggest/js/add_isp_config.min.js"></scri |
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On line 133, column 122 </script> <script id="bolt-track" type="text/javascript" src="https://connect.bolt.com/track.js" data-shopping-cart-id="magento2" async data-publishable-key="nUwiHUI4oo6d.leLv4-WB3MxX.f0ef4e34612e81c54292a9c11c63161f3b29a5537491e8c132beb688071afd1c"> </scr |
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On line 191, column 31 </style> <script type="text/javascript"></scri |
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On line 904, column 40 <input id="search" data-mage-init='{"quickSearchAutocomplete":{ "formSelector":"#search_mini_form", "url":"https://www.tadashishoji.com/search/ajax/suggest/", "destinationSelector":"#search_autocomplete"} }' type="text" name="q" value="" placeholder="What can we help you find?" class="input-text" maxlength="128" role="combobox" aria-haspopup="false" aria-autocomplete="both" autocomplete="off"/> |
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