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"> <head> <meta name="viewport" content="width=device-width" /> <title>Insurance & Billing - Eau Claire, Wis. - Mayo Clinic Health System</title> <link rel="canonical" href="https://www.mayoclinichealthsystem.org/locations/eau-claire/billing" /> <meta name="keywords" content="insurance, insurance coverage, medical bill, billing, payment, pay bill online, charges, online bill pay, medical charges" /> <meta name="title" content="Insurance & Billing - Eau Claire, Wis." /> <meta name="description" content="Learn about billing, insurance, financial assistance, paying your bill online and FAQ for services received in Eau Claire, Wis." /> <meta name="twitter:title" content="Insurance & Billing - Eau Claire, Wis." /> <meta name="twitter:description" content="Learn about billing, insurance, financial assistance, paying your bill online and FAQ for services received in Eau Claire, Wis." /> <meta name="twitter:image" /> <meta name="twitter:site" content="@mayoclinichs" /> <meta name="twitter:url" content="https://www.mayoclinichealthsystem.org/locations/eau-claire/billing" /> <meta name="twitter:creator" content="@mayoclinichs" /> <meta name="twitter:card" content="summary" /> <meta property="og:title" content="Insurance & Billing - Eau Claire, Wis." /> <meta property="og:description" content="Learn about billing, insurance, financial assistance, paying your bill online and FAQ for services received in Eau Claire, Wis." /> <meta property="og:site_name" content="Mayo Clinic Health System" /> <meta property="og:url" content="https://www.mayoclinichealthsystem.org/locations/eau-claire/billing" /> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:image" /> <meta property="article:author" content="https://www.facebook.com/MayoClinicHealthSystem/" /> <meta property="article:publisher" content="https://www.facebook.com/MayoClinicHealthSystem/" /> <meta property="fb:app_id" content="1501890730128932" /> <meta 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pt></head> <body> <!--

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ad> <body> <!-- Tealium Universal Tag --> <script type="text/javascript"> (function(a,b,c,d) { a='//tagdelivery.mayoclinic.org/healthsystem/prod/utag.js'; b=document;c='script';d=b.createElement(c);d.src=a; d.type='text/java'+c;d.async=true; a=b.getElementsByTagName(c)[0];a.parentNode.insertBefore(d,a)})(); </script> <div class=""> <a href="#mainWrapper" class="skip-link">Skip to main content</a> <header class="nav-wrapper no-index"> <nav class="nav-main"> <div class="nav-main__bg-glow"> <a id="siteHeaderLogo" href="/" class="logo"> <div><img src="/-/media/health-system-internet/shell/mchs_logo_2024_black.svg?sc_lang=en&la=en&hash=C61F598E4A732E34A532A019017D402A" alt="MCHS_Logo_2024_BLACK" /></div> </a> <div class="nav-main__items"> <ul class="nav-main__link-wrapper"> <li> <a id='link-de21e07b2d0a4a5089fbc3725e32ed91' href='/patient-online-services' class='nav-main__btn' target='' ><span class='nav-main__btn-icon'><svg viewBox='0 0 50 50'><svg data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32"><path d="M16,5a5,5,0,1,1-5,5,5.00566,5.00566,0,0,1,5-5m0-2a7,7,0,1,0,7,7,7,7,0,0,0-7-7ZM28,26a7.00848,7.00848,0,0,0-7-7H11a7.00818,7.00818,0,0,0-7,7v4H6V26a5.00588,5.00588,0,0,1,5-5H21a5.00588,5.00588,0,0,1,5,5v4h2Z"/></svg></svg></span><span>Patient Portal</span></a> </li> <li> <a id='link-859e1b6f625f4891bc50a77bf16f8a9e' href='/online-bill-pay' class='nav-main__btn' target='' ><span class='nav-main__btn-icon'><svg viewBox='0 0 50 50'><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32"><path d="M27,6H5c-1.6543,0-3,1.3457-3,3v14c0,1.6543,1.3457,3,3,3H27c1.6543,0,3-1.3457,3-3V9c0-1.6543-1.3457-3-3-3ZM5,8H27c.55176,0,1,.44824,1,1v2H4v-2c0-.55176,.44824-1,1-1ZM27,24H5c-.55176,0-1-.44824-1-1V13H28v10c0,.55176-.44824,1-1,1Z"/><path d="M12 19H20V21H12z"/><path d="M22 19H26V21H22z"/></svg></svg></span><span>Pay Bill Online</span></a> </li> <li> <a id='link-25396e1a97e944dda58d312ce6059e17' href='/request-appointment' class='nav-main__btn' target='' ><span class='nav-main__btn-icon'><svg viewBox='0 0 50 50'><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32"><path d="M21.57,15.85l-3.46,3.47L12.68,13.9l3.46-3.47L7.71,2,3.42,6.29C.25,9.46,2.48,15.79,9.1,22.42l.29.28h0l.2.2c6.63,6.63,13,8.86,16.12,5.69L30,24.29Zm2.77,11.27C22.13,29.32,16.5,27,11,21.48l-.28-.29h0l-.2-.2C5,15.5,2.68,9.87,4.88,7.67L7.71,4.83l5.6,5.6-2.05,2.05L9.85,13.9l1.41,1.41,5.43,5.42,1.42,1.42,1.41-1.42,2.05-2.05,5.6,5.61Z"/></svg></svg></span><span>Request an Appointment</span></a> </li> </ul> <form action="/locations/eau-claire/billing?location=Eau%20Claire" id="searchForm" method="post"><input id="scController" name="scController" type="hidden" value="Mayo.Sc.Web.Areas.HealthSystemInternet.Controllers.SearchController, Mayo.Sc.Web" /><input id="scAction" name="scAction" type="hidden" value="DoSearch" /> <button type="submit" class="nav-main__search-btn" aria-label="Search"> <div class="nav-main__icon-search"> <svg 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<div class="nav-secondary__sub-menu-col"> <h3>Featured Services</h3> <ul> <li><a id="serviceMainMenuLink-926931bc63474ac0b92c10608a49c48a" href="/services-and-treatments/cardiology">Cardiology (Heart)</a></li> <li><a id="serviceMainMenuLink-a82e6b3c5e3c45adab0291988779b22d" href="/services-and-treatments/gastroenterology-and-hepatology">Gastroenterology & Hepatology (Digestive Care)</a></li> <li><a id="serviceMainMenuLink-c50e8d883783499389eb6b343b8668c1" href="/services-and-treatments/neurosurgery">Neurosurgery</a></li> <li><a id="serviceMainMenuLink-6bc0e12b12c84d1b965ecf080d2147ce" href="/services-and-treatments/obstetrics-and-gynecology">Obstetrics & Gynecology (OB-GYN)</a></li> <li><a id="serviceMainMenuLink-91a786ae476f474bbd528a420619010f" href="/services-and-treatments/oncology">Oncology (Cancer)</a></li> <li><a id="serviceMainMenuLink-7b064910fdcb4718adc3efa2400ff869" href="/services-and-treatments/orthopedic-surgery">Orthopedics & Orthopedic Surgery</a></li> </ul> </div> <div class="nav-secondary__sub-menu-col nav-secondary__sub-menu-col--no-header"> <ul> <li><a id="serviceMainMenuLink-8d566b3a2e2f444e9057a0a92de0a4b8" href="/services-and-treatments/primary-care">Primary Care</a></li> <li><a id="serviceMainMenuLink-45c56194a73b49aca42c71f6e7d1835a" href="/services-and-treatments/spine-care">Spine Care</a></li> <li><a id="serviceMainMenuLink-c600f967aac34fdea437ad5f07eef54b" href="/services-and-treatments/sports-medicine">Sports Medicine</a></li> <li><a id="serviceMainMenuLink-f042edcc6d454b52b673e76a3c62b321" href="/services-and-treatments/surgery">Surgery</a></li> <li><a id="serviceMainMenuLink-f6f0017469a147ff83a5be8dbf251f37" href="/services-and-treatments/urology">Urology</a></li> </ul> </div> <div class="nav-secondary__sub-menu-row"> <hr /> <a id="serviceMainMenuLink" href="/services-and-treatments"><span>View all services</span></a> </div> </div> </li> <li> <a href="/providers" class="nav-secondary__btn" 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id="mainMenuLink-93df0a013a1a40e88a0c0c938e2e7617" > <span>Influenza</span> </a> </li> </ul> <script src="/Content/HealthSystemInternet/js/modules/mega-menu.js"></script> </nav> </header> <div id="sideMenu" class="side-menu-wrapper no-index"> <div class="side-menu-scroll"> <nav class="side-menu" aria-label="Side Menu"> </nav> </div> <button id="sideMenuButtonClose" class="side-menu-close-tab" aria-label="Close Menu"> <svg viewBox="0 0 50 50" class="side-menu-close-tab__icon-close"> <rect transform="translate(26.070410, 26.000000) rotate(-45.000000) translate(-26.070410, -26.000000) " x="-6.77927497" y="23.4500245" width="65.6993699" height="5.09995109"></rect> <rect transform="translate(26.000000, 25.929590) rotate(225.000000) translate(-26.000000, -25.929590) " x="-6.84968497" y="23.3796145" width="65.6993699" height="5.09995109"></rect> </svg> </button> </div> <script> require(["Content/HealthSystemInternet/js/modules/left-menu"], function (LeftMenu) { new LeftMenu( { isEditing: false }); }); </script> <div id="mainWrapper" class="main-content"> <div class="herobanner"> <picture> <source media="(max-width: 474px)" srcset="/-/media/health-system-internet/hero-banner/desktop/mobile/general/press-room.jpg?sc_lang=en&hash=14D9A67BB2A3B398BC88D75ABBFC0EEF"> <img src="/-/media/health-system-internet/hero-banner/desktop/general/press-room.jpg?la=en&h=350&w=1920&hash=7D1DC7BE0063B0B67D653FC5E220AA77" class="herobanner__image" alt="Press Room" style="opacity: 1.0" /> </picture> <div class="herobanner__wrapper herobanner__wrapper--right"> <div class="herobanner__content herobanner__content--center" style=color:#ffffff;> <div class="herobanner__headline herobanner__font--large">We are here to help.</div> <div class="herobanner__cta-wrapper"> </div> </div> </div> </div> <div class="tabs-wrapper no-index"> <div class="container"> <ul class="tabs"> <li> <a id="tabTitle-a459f5977eda45129b69cd540687ea8f" href="/locations/eau-claire" class="tabs__btn">Home</a> </li> <li> <a 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no-index">Insurance & Billing</h3> <ul class="sidebar-nav no-index"> <li class="active"> <a id="navItem-be7a9f6d5d7d4030ab525c8ae8f07a9f" href="/locations/eau-claire/billing">Overview</a> </li> <li class=""> <a id="navItem-65b1fb2aa13a4465a91ca3896303887c" href="/locations/eau-claire/billing/pricing">Price Estimates</a> </li> <li class=""> <a id="navItem-df8956d5f4404988be9187c9062b61aa" href="/locations/eau-claire/billing/billing">Billing</a> </li> <li class=""> <a id="navItem-3dd53e7a774743f9b8cfcefee79231eb" href="/locations/eau-claire/billing/payments">Payments</a> </li> </ul> <div class="widget widget--info-box"> <h4 class="widget__title">Payment options</h4> <div class="wysiwyg"> <ul> <li><strong>Online</strong> using <a rel="noopener noreferrer" rel="noope
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rrer" rel="noopener noreferrer" href="https://quickpay.mayoclinic.org/mychartguestpay/Billing/GuestPay/" target="_blank" title="Opens in new window. ">Quick Pay</a> or through your <a href="/patient-online-services">patient portal account</a>.</li> <li><strong>By mail </strong>using one of the payment options on your monthly statement. </li> <li><strong>In person</strong> at a lobby registration desk at one of our <a href="/find-a-location" target="_self" title="Opens in same window.">locations</a>.</li> <li><strong>By phone</strong> by calling Patient Account Services at <a href="tel:1-844-217-9591">1-844-217-9591</a>.</li> </ul> </div> </div> </div> <div class="col-main"> <h1 class="section-header "> Insurance & Billing in Eau Claire </h1> <div class="wysiwyg"> <p>Your medical charges and insurance coverage can be difficult to understand. We realize this and are here to help you. You can find information about billing, payment, your financial responsibility and answers to commonly asked questions on these pages.</p> <p><strong>Call <a href="tel:1-844-217-9591">1-844-217-9591</a> if you have questions about your bill or need assistance.</strong></p> <h2>Want to make a payment?</h2> <p>Use your <a href="/patient-online-services">patient portal account</a> to make a payment using a credit card, debit card or checking account. You can also use the <a rel="noopener noreferrer" href="https://quickpay.mayoclinic.org/mychartguestpay/Billing/GuestPay/" target="_blank" title="Opens in new window. ">Quick Pay</a> option using your guarantor ID or visit number and guarantor last name. Learn more by visiting our <a href="/locations/eau-claire/billing/payments">Payments page</a>.</p> <h2>Financial assistance</h2> <p>We offer financial assistance to individuals who are unable to pay medical treatment costs. Call <a href="tel:1-844-217-9591">1-844-217-9591</a> or visit the <a rel="noopener noreferrer" href="https://www.mayoclinic.org/financialassistance" target="_blank" title="Opens in new window. ">Financial Assistance website</a> to learn if you qualify for discounted or free medical care. Learn more about the:</p> <ul> <li><a rel="noopener noreferrer" href="https://mcforms.mayo.edu/mc5800-mc5899/mc5815-13.pdf" target="_blank" title="Opens in new window. ">Financial Assistance Policy</a> (PDF)</li> <li><a rel="noopener noreferrer" href="https://www.mayoclinic.org/patient-visitor-guide/billing-insurance/financial-assistance/form-instructions/" target="_blank" title="Opens in new window.">Financial Assistance Application</a> (PDF)</li> </ul> </div> </div> </div> </section> </div> <div id="overlay" class="overlay"></div> <footer class="footer no-index"> <div class="footer__top"> <div class="container"> <div class="footer__column"> <h2 class="footer__title"> Stay Connected </h2> <ul class="footer__link-wrapper"> <li> <a id='link-fb0c087fa0ab424789ba0014131161f7' href='http://www.facebook.com/pages/Mayo-Clinic-Health-System/209089142464237' class='footer__social-btn' target='_blank' rel='noopener noreferrer' aria-label='Mayo Clinic Health System on Facebook'><span class=''><svg viewBox='0 0 50 50'><path d="M25,0 C11.2,0 0,11.2 0,25 C0,38.8 11.2,50 25,50 C38.8,50 50,38.8 50,25 C50,11.2 38.8,0 25,0 L25,0 Z M30.7,17 L27.9,17 C27.4,17 26.8,17.6 26.8,18 L26.8,20.8 L30.7,20.8 C30.6,23 30.3,25 30.3,25 L26.9,25 L26.9,37.3 L21.8,37.3 L21.8,25 L19.3,25 L19.3,20.9 L21.8,20.9 L21.8,17.5 C21.8,16.9 21.7,12.7 27,12.7 L30.8,12.7 C30.7,14.5 30.7,16.5 30.7,17 L30.7,17 Z"></path></svg></span></a> </li> <li> <a id='link-67c8e68795454beb92dbe6c9a92f9fba' href='https://www.instagram.com/mayoclinichealthsystem' class='footer__social-btn' target='_blank' rel='noopener noreferrer' aria-label='Mayo Clinic Health System on Instagram'><span class=''><svg viewBox='0 0 50 50'><path class="st0" d="M29.6,12.6c-1.5-0.1-1.9-0.1-5.7-0.1s-4.2,0-5.7,0.1c-3.8,0.2-5.6,2-5.7,5.7c-0.1,1.5-0.1,1.9-0.1,5.7 s0,4.2,0.1,5.7c0.2,3.8,1.9,5.6,5.7,5.7c1.5,0.1,1.9,0.1,5.7,0.1c3.7,0,4.2,0,5.7-0.1c3.8-0.2,5.6-2,5.7-5.7 c0.1-1.5,0.1-1.9,0.1-5.7s0-4.2-0.1-5.7C35.2,14.6,33.4,12.8,29.6,12.6z M24,31.2c-4,0-7.2-3.2-7.2-7.2c0-4,3.2-7.2,7.2-7.2 s7.2,3.2,7.2,7.2S28,31.2,24,31.2z M31.5,18.2c-0.9,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7 C33.1,17.4,32.4,18.2,31.5,18.2z M28.7,24c0,2.6-2.1,4.7-4.7,4.7s-4.7-2.1-4.7-4.7s2.1-4.7,4.7-4.7S28.7,21.4,28.7,24z M24,0 C10.7,0,0,10.7,0,24s10.7,24,24,24s24-10.7,24-24S37.2,0,24,0z M37.9,29.8c-0.2,5.1-3.1,7.9-8.1,8.1C28.3,38,27.8,38,24,38 s-4.3,0-5.8-0.1c-5.1-0.2-7.9-3.1-8.1-8.1C10,28.3,10,27.8,10,24s0-4.3,0.1-5.8c0.2-5.1,3.1-7.9,8.1-8.1c1.5-0.1,2-0.1,5.8-0.1 s4.3,0,5.8,0.1c5.1,0.2,7.9,3.1,8.1,8.1c0.1,1.5,0.1,2,0.1,5.8S38,28.3,37.9,29.8z"/> </path></svg>
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rrer" rel="noopener noreferrer" href="https://quickpay.mayoclinic.org/mychartguestpay/Billing/GuestPay/" target="_blank" title="Opens in new window. ">Quick Pay</a> or through your <a href="/patient-online-services">patient portal account</a>.</li> <li><strong>By mail </strong>using one of the payment options on your monthly statement. </li> <li><strong>In person</strong> at a lobby registration desk at one of our <a href="/find-a-location" target="_self" title="Opens in same window.">locations</a>.</li> <li><strong>By phone</strong> by calling Patient Account Services at <a href="tel:1-844-217-9591">1-844-217-9591</a>.</li> </ul> </div> </div> </div> <div class="col-main"> <h1 class="section-header "> Insurance & Billing in Eau Claire </h1> <div class="wysiwyg"> <p>Your medical charges and insurance coverage can be difficult to understand. We realize this and are here to help you. You can find information about billing, payment, your financial responsibility and answers to commonly asked questions on these pages.</p> <p><strong>Call <a href="tel:1-844-217-9591">1-844-217-9591</a> if you have questions about your bill or need assistance.</strong></p> <h2>Want to make a payment?</h2> <p>Use your <a href="/patient-online-services">patient portal account</a> to make a payment using a credit card, debit card or checking account. You can also use the <a rel="noopener noreferrer" href="https://quickpay.mayoclinic.org/mychartguestpay/Billing/GuestPay/" target="_blank" title="Opens in new window. ">Quick Pay</a> option using your guarantor ID or visit number and guarantor last name. Learn more by visiting our <a href="/locations/eau-claire/billing/payments">Payments page</a>.</p> <h2>Financial assistance</h2> <p>We offer financial assistance to individuals who are unable to pay medical treatment costs. Call <a href="tel:1-844-217-9591">1-844-217-9591</a> or visit the <a rel="noopener noreferrer" href="https://www.mayoclinic.org/financialassistance" target="_blank" title="Opens in new window. ">Financial Assistance website</a> to learn if you qualify for discounted or free medical care. Learn more about the:</p> <ul> <li><a rel="noopener noreferrer" href="https://mcforms.mayo.edu/mc5800-mc5899/mc5815-13.pdf" target="_blank" title="Opens in new window. ">Financial Assistance Policy</a> (PDF)</li> <li><a rel="noopener noreferrer" href="https://www.mayoclinic.org/patient-visitor-guide/billing-insurance/financial-assistance/form-instructions/" target="_blank" title="Opens in new window.">Financial Assistance Application</a> (PDF)</li> </ul> </div> </div> </div> </section> </div> <div id="overlay" class="overlay"></div> <footer class="footer no-index"> <div class="footer__top"> <div class="container"> <div class="footer__column"> <h2 class="footer__title"> Stay Connected </h2> <ul class="footer__link-wrapper"> <li> <a id='link-fb0c087fa0ab424789ba0014131161f7' href='http://www.facebook.com/pages/Mayo-Clinic-Health-System/209089142464237' class='footer__social-btn' target='_blank' rel='noopener noreferrer' aria-label='Mayo Clinic Health System on Facebook'><span class=''><svg viewBox='0 0 50 50'><path d="M25,0 C11.2,0 0,11.2 0,25 C0,38.8 11.2,50 25,50 C38.8,50 50,38.8 50,25 C50,11.2 38.8,0 25,0 L25,0 Z M30.7,17 L27.9,17 C27.4,17 26.8,17.6 26.8,18 L26.8,20.8 L30.7,20.8 C30.6,23 30.3,25 30.3,25 L26.9,25 L26.9,37.3 L21.8,37.3 L21.8,25 L19.3,25 L19.3,20.9 L21.8,20.9 L21.8,17.5 C21.8,16.9 21.7,12.7 27,12.7 L30.8,12.7 C30.7,14.5 30.7,16.5 30.7,17 L30.7,17 Z"></path></svg></span></a> </li> <li> <a id='link-67c8e68795454beb92dbe6c9a92f9fba' href='https://www.instagram.com/mayoclinichealthsystem' class='footer__social-btn' target='_blank' rel='noopener noreferrer' aria-label='Mayo Clinic Health System on Instagram'><span class=''><svg viewBox='0 0 50 50'><path class="st0" d="M29.6,12.6c-1.5-0.1-1.9-0.1-5.7-0.1s-4.2,0-5.7,0.1c-3.8,0.2-5.6,2-5.7,5.7c-0.1,1.5-0.1,1.9-0.1,5.7 s0,4.2,0.1,5.7c0.2,3.8,1.9,5.6,5.7,5.7c1.5,0.1,1.9,0.1,5.7,0.1c3.7,0,4.2,0,5.7-0.1c3.8-0.2,5.6-2,5.7-5.7 c0.1-1.5,0.1-1.9,0.1-5.7s0-4.2-0.1-5.7C35.2,14.6,33.4,12.8,29.6,12.6z M24,31.2c-4,0-7.2-3.2-7.2-7.2c0-4,3.2-7.2,7.2-7.2 s7.2,3.2,7.2,7.2S28,31.2,24,31.2z M31.5,18.2c-0.9,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7 C33.1,17.4,32.4,18.2,31.5,18.2z M28.7,24c0,2.6-2.1,4.7-4.7,4.7s-4.7-2.1-4.7-4.7s2.1-4.7,4.7-4.7S28.7,21.4,28.7,24z M24,0 C10.7,0,0,10.7,0,24s10.7,24,24,24s24-10.7,24-24S37.2,0,24,0z M37.9,29.8c-0.2,5.1-3.1,7.9-8.1,8.1C28.3,38,27.8,38,24,38 s-4.3,0-5.8-0.1c-5.1-0.2-7.9-3.1-8.1-8.1C10,28.3,10,27.8,10,24s0-4.3,0.1-5.8c0.2-5.1,3.1-7.9,8.1-8.1c1.5-0.1,2-0.1,5.8-0.1 s4.3,0,5.8,0.1c5.1,0.2,7.9,3.1,8.1,8.1c0.1,1.5,0.1,2,0.1,5.8S38,28.3,37.9,29.8z"/> </path></svg>
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