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We believe medical centers should be transparent about their performance so you can make informed decisions." /><meta property="og:type" content="article" /><meta property="og:site_name" content="ucsfhealth.org" /><meta property="og:image" content="https://www.ucsfhealth.org/-/media/project/ucsf/ucsf-health/article/hero/quality-of-patient-care-2x.jpg" /><meta property="og:title" content="Quality & Safety of Patient Care" /><meta property="og:url" content="https://www.ucsfhealth.org/about/quality-of-patient-care" /> <meta name="description" content="You have many choices of where to go for health care. We believe medical centers should be transparent about their performance so you can make informed decisions." /> <meta property="twitter:site" content="@UCSFHospitals" /><meta property="twitter:image" content="https://www.ucsfhealth.org/-/media/project/ucsf/ucsf-health/article/hero/quality-of-patient-care-2x.jpg" /><meta property="twitter:description" content="You have many choices of where to go for health care. We believe medical centers should be transparent about their performance so you can make informed decisions." /><meta property="twitter:creator" content="@UCSFHospitals" /><meta property="twitter:title" content="Quality & Safety of Patient Care" /><meta property="twitter:card" content="summary_large_image" /> <meta name="viewport" content="width=device-width, initial-scale=1" /> <link rel="manifest" href="/manifest.json" /> <meta name="format-detection" content="telephone=no"> <script type="application/ld+json"> {"@context":"http://schema.org","@type":"Article","description":"You have many choices of where to go for health care. We believe medical centers should be transparent about their performance so you can make informed decisions.","image":"https://www.ucsfhealth.org/-/media/project/ucsf/ucsf-health/article/hero/quality-of-patient-care-2x.jpg","url":"https://www.ucsfhealth.org/about/quality-of-patient-care","author":{"@type":"Organization","name":"UCSF Health"},"dateCreated":"2023-12-06T21:56:52+00:00","dateModified":"2023-12-22T23:14:08+00:00","headline":"Quality of Patient Care","publisher":{"@type":"Organization","name":"UCSF Health","logo":{"@type":"ImageObject","url":"https://www.ucsfhealth.org/-/media/project/ucsf/ucsf-health/ezgifcom-gif-maker.png"}},"articleBody":"At UCSF Health, our goal is to provide safe care of the highest quality to all our patients. To help ourselves meet this goal, we track objective measures of our performance, comparing them with those of other top medical centers nationwide as well as our own high standards. No matter how well we measure up, we continually seek ways to improve.\nWe define high-quality care as:\n\n Effective. Care is based on scientific evidence and provided to all who could benefit.\n Safe. Avoids harm to patients.\n Timely. Limits waiting and delays for both those who receive and those who give care.\n Equitable. Care doesn't vary in quality due to the patient's personal characteristics, such as gender and ethnicity.\n\n ","articleSection":"Article"} </script> </head> <body class="default-device bodyclass"> <a href="#content" class="skip-to-content">Skip to Main Content</a> <div id="wrapper"> <header> <div id="header" class="container-fluid"> <div class="component rich-text paragraph1 ie-warning-banner"> <div class="component-content"> <p> Looks like you’re visiting UCSF Health on Internet Explorer. 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