HTML Report for https://www.alexandermcqueen.com/en-lt/cp/faq
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On line 1, column 9 <https://www.al |
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On line 1, column 10 <https://www.ale |
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On line 1, column 35 <https://www.alexandermcqueen.com/fonts/3 |
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On line 1, column 41 ueen.com/fonts/39840C_ |
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On line 1, column 57 om/fonts/39840C_0_0.woff2>;rel=" |
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On line 1, column 122 ,<https://www.ale |
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On line 1, column 147 <https://www.alexandermcqueen.com/fonts/3 |
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On line 1, column 153 ueen.com/fonts/39840C_ |
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On line 1, column 234 ,<https://www.ale |
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On line 1, column 259 <https://www.alexandermcqueen.com/fonts/3 |
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On line 2, column 16 <https://try.abt |
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On line 8, column 15 ielaw.org>;rel="preconnect" akamai-cache-status: Miss from child, Miss from parent set-cookie: _abck=BE655E268F54BF0B8DFA7C7C26B03EB5~-1~YAAQJvlVaN1izHeOAQAAaLcwgQvWKcEG7fDEjZnV0VlNbG39Gw3zmSzTtxc4WzyJn2LV9h/x4SQqA/ymgHVF9Eep91DEfmdL+twQiBPgKGuCxY4/OGoyc3ki+u9IRvn/0sAVuVSft+Gdh0Uuz9tYYklVBPUXwjbd2Eb1T14m24rW+1lK2qWWAnGk60xX7y5avD4AYbMaut5jRJgsVi8YTBbi7hBgEIXK+84ZLOxovizI7vajf0l1H3ttQLevzhCKz+87u4KE4xGK2SSjPzso5F80TJBucV17P2PDv7xS6T7uJqBb4lyKwSEBOhDSf9N3FmT5UxWC7cr2f0udUhCr3gmWgrvf1R3dQja4n49SDa3VcSghtvklbtU42yH86AwtpTLErFA=~-1~-1~-1; Domain=.alexandermcqueen.com; Path=/; Expires=Thu, 27 Mar 2025 18:33:57 GMT; Max-Age=31536000; Secure set-cookie: bm_sz=39A63134BF1AB07802C92951F2688815~YAAQJvlVaN5izHeOAQAAaLcwgRen9S9O80I9R1nnXnMV1ExjjmYWCprBAwgBtavGeBRd6vH0HhGp1dFikdizVkUUXHvHtNjr7OH6ogaPAF1vLqOzBl9nMll/zmvm+JFYvB6w14FdIPoPL5ohj5I0gVCwP0kWG7xzzTJdg3dKO2XO7I+PL2+DhYa/fdQLuF/Hb4sn59smLi+F2D1+xVVCk9qAdDXLVM1x0aKz4VAJdKB2FFyiC9aAMP+QPKDkPHfLV+Vq0THX65FzCt0rVU4ysTzZLMrRjKxDb9PsnetThd79cvReeD20ues4EHSOb4nWh3bbEqm8dt91YcTJxUEi8muKJAQbbFcBLlSa/XrG5Ijfcnq0H4XejhLMRmi62+RY~3490617~4600131; Domain=.alexandermcqueen.com; Path=/; Expires=Wed, 27 Mar 2024 22:33:56 GMT; Max-Age=14399 server-timing: ak_p; desc="1711564436608_1750464806_366128155_71912_11098_171_12_15";dur=1 <!DOCTYPE html><html |
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On line 8, column 34 TYPE html><html lang="en-lt"><head> |
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On line 8, column 61 lt"><head><meta charSet="utf-8"/><met |
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class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">The Jewelled Hobo</p></a></li><li class="c-xNjLT"><a target="_self" href="/en-lt/ca/women/handbags/the-seal-bag" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><div class="c-dBLrFD"><img alt="The Seal bag" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:top;color:transparent" src="https://amq-mcq.dam.kering.com/m/739b26631aff3219/Large-Nav_W_Level3_Seal.jpg"/></div><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">The Seal bag</p></a></li><li class="c-xNjLT"><a target="_self" href="/en-lt/ca/women/handbags/the-peak-bag" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><div class="c-dBLrFD"><img alt="The Peak Bag" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:top;color:transparent" src="https://amq-mcq.dam.kering.com/m/1a03550642759168/Original_Ecom-18.jpg"/></div><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">The Peak Bag</p></a></li></ul></div></div><div data-state="closed" class="c-bnAHna"><h3 data-state="closed"><button type="button" aria-controls="radix-:Rm7ibcnpb5am:" aria-expanded="false" data-state="closed" id="radix-:R67ibcnpb5am:" data-radix-collection-item=""><span class="c-PJLV c-fOsfCE c-PJLV-zkoqa-type-h3 c-PJLV-ieosdQ-color-greyedOut c-fOsfCE-ieosdQ-color-greyedOut">Shoes</span></button></h3><div id="radix-:Rm7ibcnpb5am:" role="region" aria-labelledby="radix-:R67ibcnpb5am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><ul class="c-cAKEVM"><li><a target="_self" href="/en-lt/ca/women/shoes/view-all" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">View All</span></a></li><li><a target="_self" href="/en-lt/ca/women/shoes/boots" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Boots</span></a></li><li><a target="_self" href="/en-lt/ca/women/shoes/pumps" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Pumps</span></a></li><li><a target="_self" href="/en-lt/ca/women/shoes/sneakers" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Sneakers</span></a></li><li><a target="_self" href="/en-lt/ca/women/shoes/sandals-and-slides" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Sandals and Slides</span></a></li><li><a target="_self" href="/en-lt/ca/women/shoes/flat-shoes" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Flat Shoes</span></a></li></ul><ul class="c-jteEwD c-jteEwD-jBqnqH-padding-mobile c-jteEwD-kXofLq-padding-tablet"><li class="c-xNjLT"><a target="_self" href="/en-lt/ca/women/shoes/oversized-sneaker" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><div class="c-dBLrFD"><img alt="Oversized Sneaker" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:top;color:transparent" src="https://amq-mcq.dam.kering.com/m/1ed5a5ca5e0b0016/Medium-1250x1200-OversizedSneaker.jpg"/></div><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">Oversized Sneaker</p></a></li><li class="c-xNjLT"><a target="_self" href="/en-lt/ca/women/shoes/armadillo" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><div class="c-dBLrFD"><img alt="Armadillo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:top;color:transparent" src="https://amq-mcq.dam.kering.com/m/5ca4bc8c32e19718/Medium-PRODCUT-EDIT-1250X120014.jpg"/></div><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">Armadillo</p></a></li><li class="c-xNjLT"><a target="_self" href="/en-lt/ca/women/shoes/tread-slick" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><div class="c-dBLrFD"><img alt="Tread Slick" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:top;color:transparent" src="https://amq-mcq.dam.kering.com/m/606c14ce641b951e/Medium-PRODCUT-EDIT-1250X120013.jpg"/></div><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">Tread Slick</p></a></li><li class="c-xNjLT"><a target="_self" href="/en-lt/ca/women/shoes/punk" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><div class="c-dBLrFD"><img alt="Punk" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:top;color:transparent" src="https://amq-mcq.dam.kering.com/m/480ae7fbf82c1767/Medium-1250x1200-5.jpg"/></div><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">Punk</p></a></li></ul></div></div><div data-state="closed" class="c-bnAHna"><h3 data-state="closed"><button type="button" aria-controls="radix-:Rmnibcnpb5am:" aria-expanded="false" data-state="closed" id="radix-:R6nibcnpb5am:" data-radix-collection-item=""><span class="c-PJLV c-fOsfCE c-PJLV-zkoqa-type-h3 c-PJLV-ieosdQ-color-greyedOut c-fOsfCE-ieosdQ-color-greyedOut">Accessories</span></button></h3><div id="radix-:Rmnibcnpb5am:" role="region" aria-labelledby="radix-:R6nibcnpb5am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><ul class="c-cAKEVM"><li><a target="_self" href="/en-lt/ca/women/accessories/view-all" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">View all</span></a></li><li><a target="_self" href="/en-lt/ca/women/accessories/wallets-and-cardholders" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Wallets and Cardholders</span></a></li><li><a target="_self" href="/en-lt/ca/women/accessories/jewellery" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Jewellery</span></a></li><li><a target="_self" href="/en-lt/ca/women/accessories/scarves" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Scarves</span></a></li><li><a target="_self" href="/en-lt/ca/women/accessories/belts" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Belts</span></a></li><li><a target="_self" href="/en-lt/ca/women/accessories/other-accessories" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Other Accessories</span></a></li><li><a target="_self" href="/en-lt/ca/women/accessories/sunglasses" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Sunglasses</span></a></li><li><a target="_self" href="/en-lt/ca/women/accessories/candles" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Candles</span></a></li></ul></div></div><div data-state="closed" class="c-bnAHna"><h3 data-state="closed"><button type="button" aria-controls="radix-:Rn7ibcnpb5am:" aria-expanded="false" data-state="closed" id="radix-:R77ibcnpb5am:" data-radix-collection-item=""><span class="c-PJLV c-fOsfCE c-PJLV-zkoqa-type-h3 c-PJLV-ieosdQ-color-greyedOut c-fOsfCE-ieosdQ-color-greyedOut">Jewellery</span></button></h3><div id="radix-:Rn7ibcnpb5am:" role="region" aria-labelledby="radix-:R77ibcnpb5am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><ul class="c-cAKEVM"><li><a target="_self" href="/en-lt/ca/women/jewellery/view-all" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">View All</span></a></li><li><a target="_self" href="/en-lt/ca/women/jewellery/necklaces-and-pendants" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Necklaces and Pendants</span></a></li><li><a target="_self" href="/en-lt/ca/women/jewellery/earrings" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Earrings</span></a></li><li><a target="_self" href="/en-lt/ca/women/jewellery/bracelets" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Bracelets</span></a></li><li><a target="_self" href="/en-lt/ca/women/jewellery/rings" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Rings</span></a></li></ul></div></div></div></div><div class="c-lcdjLL" style="display:flex;opacity:1"><span class="c-PJLV c-fOsfCE c-PJLV-ilIgoI-type-h2 c-PJLV-cHtIMp-color-black c-fOsfCE-cHtIMp-color-black">Men</span><hr class="c-herWEa c-herWEa-ibPQfPI-css"/><div class="c-vLOpg"><div data-state="closed" class="c-bnAHna"><h3 data-state="closed"><button type="button" aria-controls="radix-:Rknijcnpb5am:" aria-expanded="false" data-state="closed" id="radix-:R4nijcnpb5am:" data-radix-collection-item=""><span class="c-PJLV c-fOsfCE c-PJLV-zkoqa-type-h3 c-PJLV-ieosdQ-color-greyedOut c-fOsfCE-ieosdQ-color-greyedOut">Collections</span></button></h3><div id="radix-:Rknijcnpb5am:" role="region" aria-labelledby="radix-:R4nijcnpb5am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><ul class="c-cAKEVM"><li><a target="_self" href="/en-lt/ca/men/collections/m-ss24-collection" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Men&#x27;s SS24 Collection </span></a></li><li><a target="_self" href="/en-lt/ca/men/collections/men-s-ss24-pre-collection" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Men&#x27;s SS24 Pre Collection</span></a></li></ul><ul class="c-jteEwD c-jteEwD-jBqnqH-padding-mobile c-jteEwD-kXofLq-padding-tablet"><li class="c-xNjLT"><a target="_self" href="/en-lt/ca/men/collections/evening" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><div class="c-dBLrFD"><img alt="Evening" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:top;color:transparent" src="https://amq-mcq.dam.kering.com/m/67e30e103458af7d/Medium-MPRESS24_1250x1200-5.jpg"/></div><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">Evening</p></a></li><li class="c-xNjLT"><a target="_self" href="/en-lt/ca/men/collections/autumn-edit" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><div class="c-dBLrFD"><img alt="Autumn" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:top;color:transparent" src="https://amq-mcq.dam.kering.com/m/2a06586e3041452c/Medium-MPRESS24_1250x1200-17.jpg"/></div><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">Autumn</p></a></li><li class="c-xNjLT"><a target="_self" href="/en-lt/ca/men/collections/essentials" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><div class="c-dBLrFD"><img alt="Essentials" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:top;color:transparent" src="https://amq-mcq.dam.kering.com/m/1d91d6cf930bea67/Medium-MPRESS24_1250x1200-6.jpg"/></div><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">Essentials</p></a></li><li class="c-xNjLT"><a target="_self" href="/en-lt/ca/men/collections/view-all" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><div class="c-dBLrFD"><img alt="Gifts for Him" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:top;color:transparent" src="https://amq-mcq.dam.kering.com/m/1455f40d8fe59397/Medium-MPRESS24_1250x1200-1.jpg"/></div><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">Gifts for Him</p></a></li></ul></div></div><div data-state="closed" class="c-bnAHna"><h3 data-state="closed"><button type="button" aria-controls="radix-:Rl7ijcnpb5am:" aria-expanded="false" data-state="closed" id="radix-:R57ijcnpb5am:" data-radix-collection-item=""><span class="c-PJLV c-fOsfCE c-PJLV-zkoqa-type-h3 c-PJLV-ieosdQ-color-greyedOut c-fOsfCE-ieosdQ-color-greyedOut">Ready-to-Wear</span></button></h3><div id="radix-:Rl7ijcnpb5am:" role="region" aria-labelledby="radix-:R57ijcnpb5am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><ul class="c-cAKEVM"><li><a target="_self" href="/en-lt/ca/men/ready-to-wear/view-all" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">View All</span></a></li><li><a target="_self" href="/en-lt/ca/men/ready-to-wear/tailoring" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Tailoring</span></a></li><li><a target="_self" href="/en-lt/ca/men/ready-to-wear/coats-and-outerwear" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Coats and Outerwear</span></a></li><li><a target="_self" href="/en-lt/ca/men/ready-to-wear/jackets" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Jackets</span></a></li><li><a target="_self" href="/en-lt/ca/men/ready-to-wear/knitwear" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Knitwear</span></a></li><li><a target="_self" href="/en-lt/ca/men/ready-to-wear/t-shirts-and-sweatshirts" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">T-Shirts and Sweatshirts</span></a></li><li><a target="_self" href="/en-lt/ca/men/ready-to-wear/shirts" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Shirts</span></a></li><li><a target="_self" href="/en-lt/ca/men/ready-to-wear/trousers" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Trousers</span></a></li><li><a target="_self" href="/en-lt/ca/men/ready-to-wear/denim" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Denim</span></a></li></ul></div></div><div data-state="closed" class="c-bnAHna"><h3 data-state="closed"><button type="button" aria-controls="radix-:Rlnijcnpb5am:" aria-expanded="false" data-state="closed" id="radix-:R5nijcnpb5am:" data-radix-collection-item=""><span class="c-PJLV c-fOsfCE c-PJLV-zkoqa-type-h3 c-PJLV-ieosdQ-color-greyedOut c-fOsfCE-ieosdQ-color-greyedOut">Bags</span></button></h3><div id="radix-:Rlnijcnpb5am:" role="region" aria-labelledby="radix-:R5nijcnpb5am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><ul class="c-cAKEVM"><li><a target="_self" href="/en-lt/ca/men/bags/view-all" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">View All</span></a></li><li><a target="_self" href="/en-lt/ca/men/bags/totes" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Totes</span></a></li><li><a target="_self" href="/en-lt/ca/men/bags/messenger-bags" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Messenger Bags</span></a></li><li><a target="_self" href="/en-lt/ca/men/bags/pouches" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Pouches</span></a></li><li><a target="_self" href="/en-lt/ca/men/bags/backpacks" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Backpacks</span></a></li></ul><ul class="c-jteEwD c-jteEwD-jBqnqH-padding-mobile c-jteEwD-kXofLq-padding-tablet"><li class="c-xNjLT"><a target="_self" href="/en-lt/ca/men/bags/the-edge" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><div class="c-dBLrFD"><img alt="The Edge" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:top;color:transparent" src="https://amq-mcq.dam.kering.com/m/e527418971a7e2/Medium-MPRESS24_1250x1200-13.jpg"/></div><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">The Edge</p></a></li><li class="c-xNjLT"><a target="_self" href="/en-lt/ca/men/bags/the-knuckle" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><div class="c-dBLrFD"><img alt="The Knuckle" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:top;color:transparent" src="https://amq-mcq.dam.kering.com/m/24aa80584f4bda5e/Large-3000x4267-7.jpg"/></div><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">The Knuckle</p></a></li><li class="c-xNjLT"><a target="_self" href="/en-lt/ca/men/bags/the-grip" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><div class="c-dBLrFD"><img alt="The Grip Bag" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:top;color:transparent" src="https://amq-mcq.dam.kering.com/m/1c8e47e0a2ce9f18/Large-Nav_level3_1.jpg"/></div><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">The Grip 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style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:top;color:transparent" src="https://amq-mcq.dam.kering.com/m/1ed5a5ca5e0b0016/Medium-1250x1200-OversizedSneaker.jpg"/></div><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">Oversized Sneaker</p></a></li><li class="c-xNjLT"><a target="_self" href="/en-lt/ca/men/shoes/tread-slick" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><div class="c-dBLrFD"><img alt="Tread Slick" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:top;color:transparent" src="https://amq-mcq.dam.kering.com/m/434e18bfd478e97b/Medium-1250x1200-TreadSlick_Men.jpg"/></div><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">Tread Slick</p></a></li><li class="c-xNjLT"><a target="_self" href="/en-lt/ca/men/shoes/sprint-runner" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><div class="c-dBLrFD"><img alt="Sprint Runner" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:top;color:transparent" src="https://amq-mcq.dam.kering.com/m/765398e4846c7a25/Medium-MPRESS24_1250x1200-11.jpg"/></div><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium c-PJLV-igghOYB-css">Sprint Runner</p></a></li></ul></div></div><div data-state="closed" class="c-bnAHna"><h3 data-state="closed"><button type="button" aria-controls="radix-:Rmnijcnpb5am:" aria-expanded="false" data-state="closed" id="radix-:R6nijcnpb5am:" data-radix-collection-item=""><span class="c-PJLV c-fOsfCE c-PJLV-zkoqa-type-h3 c-PJLV-ieosdQ-color-greyedOut c-fOsfCE-ieosdQ-color-greyedOut">Accessories</span></button></h3><div id="radix-:Rmnijcnpb5am:" role="region" aria-labelledby="radix-:R6nijcnpb5am:" class="c-fwnnhV" 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href="/en-lt/ca/men/accessories/belts" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Belts</span></a></li><li><a target="_self" href="/en-lt/ca/men/accessories/sunglasses" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Sunglasses</span></a></li><li><a target="_self" href="/en-lt/ca/men/accessories/other-accessories" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Other Accessories</span></a></li><li><a target="_self" href="/en-lt/ca/men/accessories/candles" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Candles</span></a></li><li><a target="_self" href="/en-lt/ca/men/accessories/jewellery" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Jewellery</span></a></li></ul></div></div><div data-state="closed" 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c-PJLV-bgOUgO-type-labelMedium">Necklaces</span></a></li><li><a target="_self" href="/en-lt/ca/men/jewellery/bracelets" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Bracelets</span></a></li><li><a target="_self" href="/en-lt/ca/men/jewellery/rings" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Rings</span></a></li></ul></div></div></div></div><div class="c-lcdjLL" style="display:flex;opacity:1"><span class="c-PJLV c-fOsfCE c-PJLV-ilIgoI-type-h2 c-PJLV-cHtIMp-color-black c-fOsfCE-cHtIMp-color-black">Gifts</span><hr class="c-herWEa c-herWEa-ibPQfPI-css"/><div class="c-vLOpg"><div data-state="closed" class="c-bnAHna"><h3 data-state="closed"><button type="button" aria-controls="radix-:Ranircnpb5am:" aria-expanded="false" data-state="closed" id="radix-:R2nircnpb5am:" data-radix-collection-item=""><span class="c-PJLV c-fOsfCE c-PJLV-zkoqa-type-h3 c-PJLV-ieosdQ-color-greyedOut 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href="/en-lt/ca/gifts/gifts-for-him/wallets-and-cardholders" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Wallets and Cardholders</span></a></li><li><a target="_self" href="/en-lt/ca/gifts/gifts-for-him/bags" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Bags</span></a></li><li><a target="_self" href="/en-lt/ca/gifts/gifts-for-him/candles" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Candles</span></a></li><li><a target="_self" href="/en-lt/ca/gifts/gifts-for-him/jewellery" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Jewellery</span></a></li></ul></div></div><div data-state="closed" class="c-bnAHna"><h3 data-state="closed"><button type="button" aria-controls="radix-:Rb7ircnpb5am:" aria-expanded="false" data-state="closed" id="radix-:R37ircnpb5am:" 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c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Candles</span></a></li><li><a target="_self" href="/en-lt/ca/gifts/gifts-for-her/sneakers" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Sneakers</span></a></li><li><a target="_self" href="/en-lt/ca/gifts/gifts-for-her/scarves" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Scarves</span></a></li><li><a target="_self" href="/en-lt/ca/gifts/gifts-for-her/handbags" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Handbags</span></a></li><li><a target="_self" href="/en-lt/ca/gifts/gifts-for-her/jewellery" class="c-jfajRn c-jfajRn-cIdiJW-underline-false"><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Jewellery</span></a></li></ul></div></div></div></div><div class="c-lcdjLL" style="display:flex;opacity:1"><span class="c-PJLV c-fOsfCE 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c-fOsfCE-ieosdQ-color-greyedOut">Collection Library</span></a></h3><div id="radix-:Rb7j3cnpb5am:" role="region" aria-labelledby="radix-:R37j3cnpb5am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><ul class="c-cAKEVM"></ul></div></div></div></div></div></div><button type="button" class="c-bizKsv c-bizKsv-otbR-type-mobile c-bizKsv-gMvWfc-type-desktop"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg" xml:space="preserve"><path fill-rule="evenodd" clip-rule="evenodd" d="m7.7 6.5 4.4 4.4 4.4-4.4h1v1l-4.4 4.4 4.3 4.3v1.2h-1.2l-4.3-4.3-4.3 4.3-1.1.1.1-1.1 4.3-4.3-4.4-4.4V6.5h1.2z" fill="currentColor"></path></svg></button></div></li></ul></header></div></div><main><div class="region"><div class="c-PJLV c-PJLV-ipzmJj-marginTop-4xl c-PJLV-gbngdL-marginBottom-4xl c-PJLV-iYqQzN-gridColumns-one c-PJLV-iPJLV-css"><div class="c-PJLV c-PJLV-gjdJOs-mobileTextAlign-center c-PJLV-hcWFjQ-textAlign-center"><h3 class="c-PJLV c-PJLV-zkoqa-type-h3">Welcome. </h3><h3 class="c-PJLV c-PJLV-zkoqa-type-h3">How can we help you today?</h3><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"></p></div><div class="c-PJLV c-PJLV-dhzjXW-display-flex c-PJLV-eUSUyJ-flexWrap-wrap c-PJLV-aVwEa-justifyContent-center c-PJLV-glfRKP-marginTop-l c-PJLV-iYqQzN-gridColumns-one c-PJLV-iPJLV-css"><a target="_self" data-state="inactive" data-blurry="false" class="c-jfajRn c-jfajRn-cIdiJW-underline-false c-hjCOIq c-hjCOIq-dfbzKS-variant-primary" href="/en-lt/cp/contact-us">Contact Us</a><a target="_self" data-state="active" data-blurry="false" class="c-jfajRn c-jfajRn-cIdiJW-underline-false c-hjCOIq c-hjCOIq-dfbzKS-variant-primary" href="/en-lt/cp/faq">FAQ</a></div></div></div><div class="region"><div class="c-PJLV c-PJLV-jqtyMz-marginTop-xl c-PJLV-hlfApP-marginBottom-xl c-PJLV-hcrZMs-paddingLeft-m c-PJLV-idbxub-paddingRight-m c-PJLV-iYqQzN-gridColumns-one c-PJLV-ictUujA-css"><div title="TESTINGACCORDION" class="c-fGHEql"><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R19dqe9am:" aria-expanded="false" data-state="closed" id="radix-:R9dqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-kvKNoM-type-h4">Shopping</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R19dqe9am:" role="region" aria-labelledby="radix-:R9dqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-ifHsCd-paddingTop-xl c-PJLV-gbIPBl-paddingBottom-xl c-PJLV-iPJLV-css"><div title="Shopping" class="c-fGHEql"><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R2hcr9dqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rhcr9dqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Order status</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R2hcr9dqe9am:" role="region" aria-labelledby="radix-:Rhcr9dqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Order status" class="c-fGHEql"><div class="c-PJLV c-PJLV-hTueIF-mobileTextAlign-justify c-PJLV-cFQRjL-textAlign-justify"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">If you have an Alexander McQueen account, you can directly track your order on your Account page, in the Order History section. Here are the progress statuses: </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b></b><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span></p><ul class="c-PJLV c-PJLV-bCbnAU-type-body"><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b>Pending: </b>you have received a confirmation email with the order number. The order is being processed by our system and warehouses. </p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b>Shipped:</b> the order has been shipped from our warehouse. You can use the tracking link that we sent you by email. </p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b>Delivered:</b> the order is arrived.</p></li></ul><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b></b><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">If you performed a Guest Checkout without an account, you can Contact Us to find out the status of your order.</p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R2icr9dqe9am:" aria-expanded="false" data-state="closed" id="radix-:Ricr9dqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Can I cancel my order ?</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R2icr9dqe9am:" role="region" aria-labelledby="radix-:Ricr9dqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Can I cancel my order ?" class="c-fGHEql"><div class="c-PJLV c-PJLV-hTueIF-mobileTextAlign-justify c-PJLV-cFQRjL-textAlign-justify"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Once your order is confirmed, a cancellation may be possible within 30 minutes. You can do this directly from My account page, or by contacting client service via chat or phone to confirm if applicable.</p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R2jcr9dqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rjcr9dqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Distant sale</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R2jcr9dqe9am:" role="region" aria-labelledby="radix-:Rjcr9dqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Distant sale" class="c-fGHEql"><div class="c-PJLV c-PJLV-hTueIF-mobileTextAlign-justify c-PJLV-cFQRjL-textAlign-justify"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">We are pleased to offer a Distance Sale service via online chat and phone. Our client service team will be happy to process your order over the phone, some exceptions apply. </p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R2kcr9dqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rkcr9dqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Reserve In Store</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R2kcr9dqe9am:" role="region" aria-labelledby="radix-:Rkcr9dqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Reserve In Store" class="c-fGHEql"><div class="c-PJLV c-PJLV-hTueIF-mobileTextAlign-justify c-PJLV-cFQRjL-textAlign-justify"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">We are pleased to offer a Reserve in Store service. This option allows you to reserve a product in a specific version or size to try on at a previously selected Alexander McQueen Store. If you select the Reserve in Store option, there is no obligation to purchase the selected product.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b></b><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span> </p><ul class="c-PJLV c-PJLV-bCbnAU-type-body"><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> On our e-commerce website, select a product and size, then click on Reserve in Store.</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Select a country/region and city, then Check Availability. </p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">If the product is available at the selected store, click Reserve in Store. </p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Complete the online contact form with your details and click Send. </p></li></ul><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b></b><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span> Once the reserved product is available, you will receive an email from the Store confirming the day and time of pickup. Please present this email at the store along with your ID. </p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R2lcr9dqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rlcr9dqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">What is a pre-order and how does it work ? </span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R2lcr9dqe9am:" role="region" aria-labelledby="radix-:Rlcr9dqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="What is a pre-order and how does it work ? " class="c-fGHEql"><div class="c-PJLV c-PJLV-hTueIF-mobileTextAlign-justify c-PJLV-cFQRjL-textAlign-justify"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">A pre-order is the reservation of an item that is not yet available for sale, but will be soon. An estimated delivery date is indicated for each pre-order item within the product page.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b></b><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span></p><ul class="c-PJLV c-PJLV-bCbnAU-type-body"><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Mixed order consisting of currently available and pre-order items: the products will be dispatched at two different times, but you will be charged only once for the shipping fees</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Order consisting of pre-order items with different delivery dates: the products will be shipped together on the latest estimated delivery date. In any case, you will receive a confirmation email as soon as the package is shipped. The purchase of pre-order items can be made with Credit Card only. Once you complete your order, we will ask your bank to verify the supplied details; For pre-orders, payment authorization is of full amount. </p></li></ul><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b></b><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">This authorization is not a charge: Alexander McQueen will charge your card only once the package is being shipped.</p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R2mcr9dqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rmcr9dqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> Our packaging</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R2mcr9dqe9am:" role="region" aria-labelledby="radix-:Rmcr9dqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title=" Our packaging" class="c-fGHEql"><div class="c-PJLV c-PJLV-hTueIF-mobileTextAlign-justify c-PJLV-cFQRjL-textAlign-justify"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">To continue sustainability efforts, our orders are shipped with reduced packaging. For a gift option selection, the order is packaged with our signature Alexander McQueen Gift Box, complemented by a card to write your personal message.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b></b><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span> Our packaging includes paper and carboard that is certified by the Forest Stewardship Council (FSC), a voluntary certification which provides third-party verification on sustainable forest management and recycled content. Our garment and dust bags are made of certified* organic cotton, while our stationery and printed materials are also FSC certified.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b></b><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span> Our packaging is developed to be recycled in accordance with local laws and regulations. </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">*according to the Global Organic Textile Standard (GOTS) and/or Organic Content Standard (OCS)</p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R2ncr9dqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rncr9dqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Client service opening hours</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R2ncr9dqe9am:" role="region" aria-labelledby="radix-:Rncr9dqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Client service opening hours" class="c-fGHEql"><div class="c-PJLV c-PJLV-hTueIF-mobileTextAlign-justify c-PJLV-cFQRjL-textAlign-justify"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Our Client Service is available from Monday to Saturday, from 9am to 6:30pm (GMT), excluding the following closure days:</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-hpXVZH-marginBottom-l c-PJLV-iPJLV-css"></span></p><ul class="c-PJLV c-PJLV-bCbnAU-type-body"><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">1st January, New Year&#x27;s Day</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">1st April, Easter Monday</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">1st May, Labour Day</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">8th May, Victory Day</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">9th May, Ascension Day</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">19th May, Pentecost Day</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">20th May, Whit Monday</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">14th July, Bastille Day</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">15th August, Assumption Day</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">1st November, All Saints&#x27; Day </p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">11th November, Armistice Day</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">25th December, Christmas Day</p></li></ul><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"></p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R2ocr9dqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rocr9dqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">How do promotional codes work ? </span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R2ocr9dqe9am:" role="region" aria-labelledby="radix-:Rocr9dqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="How do promotional codes work ? " class="c-fGHEql"><div class="c-PJLV c-PJLV-gjdJOs-mobileTextAlign-center c-PJLV-hcWFjQ-textAlign-center"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">The Promotional Codes of Alexander McQueen give you access to exclusive offers. To receive Promotional Codes, subscribe to our Newsletter.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">To take advantage of a promotion, enter the code in the appropriate field at checkout and click “Apply”. Only one Promotional Code can be used for each order.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">If the code doesn’t work please double check the dates of the promotion and which products and categories it can be applied to from the newsletter.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> </p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div></div></div></div></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R1adqe9am:" aria-expanded="false" data-state="closed" id="radix-:Radqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-kvKNoM-type-h4">Payment</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R1adqe9am:" role="region" aria-labelledby="radix-:Radqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-ifHsCd-paddingTop-xl c-PJLV-gbIPBl-paddingBottom-xl c-PJLV-iPJLV-css"><div title="Payment" class="c-fGHEql"><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:Rlcradqe9am:" aria-expanded="false" data-state="closed" id="radix-:R5cradqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Payment methods</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:Rlcradqe9am:" role="region" aria-labelledby="radix-:R5cradqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Payment methods" class="c-fGHEql"><div class="c-PJLV c-PJLV-hTueIF-mobileTextAlign-justify c-PJLV-cFQRjL-textAlign-justify"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Alexander McQueen accepts the following payment methods for online orders only:</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b></b><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span> </p><ul class="c-PJLV c-PJLV-bCbnAU-type-body"><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Credit Card: Visa, MasterCard, American Express, Discover.</p></li></ul><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> <span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span> </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Alexander McQueen features a Fast Checkout option, allowing you to securely save your credit card details so that you do not have to re-enter them for future purchase</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b></b><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span> </p><ul class="c-PJLV c-PJLV-bCbnAU-type-body"><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Apple Pay: Shop easily without having to manually enter your credit card details or other personal information on the website. You will be charged once the items are shipped.</p></li></ul><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span> </p><ul class="c-PJLV c-PJLV-bCbnAU-type-body"><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">PayPal: Shop easily online without having to enter your credit card details on the website. Your account will be charged once the items are shipped. To register for a PayPal account, visit paypal.com. Please note PayPal is not offered as a payment option for Pre-Orders.</p></li></ul><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b></b><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span> </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Please note, when using a debit card, you may see in your bank statement an authorization amount which means your funds for the purchase amount are on hold. The funds will only be debited once the product is shipped and there may be a second and separate line item for this transaction.</p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:Rmcradqe9am:" aria-expanded="false" data-state="closed" id="radix-:R6cradqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Tax information and invoices</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:Rmcradqe9am:" role="region" aria-labelledby="radix-:R6cradqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Tax information and invoices" class="c-fGHEql"><div class="c-PJLV c-PJLV-hTueIF-mobileTextAlign-justify c-PJLV-cFQRjL-textAlign-justify"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Purchasing on Alexander McQueen is reserved for end consumers. All prices are inclusive of VAT.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b></b><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Alexander McQueen issues an invoice for each order; the document will be sent as an attachment in the Shipping Confirmation email.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b></b><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Please note: once the order is confirmed, we cannot modify the details you have entered and it is not possible to issue a new invoice.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"></p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:Rncradqe9am:" aria-expanded="false" data-state="closed" id="radix-:R7cradqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Payment security</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:Rncradqe9am:" role="region" aria-labelledby="radix-:R7cradqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Payment security" class="c-fGHEql"><div class="c-PJLV c-PJLV-hTueIF-mobileTextAlign-justify c-PJLV-cFQRjL-textAlign-justify"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">On www.alexandermcqueen.com, every purchase is made with maximum security thanks to the use of Trust wave and Geotrust-certified secure servers and the implementation of the most advanced encryption services (SSL). We only use protected connections, as demonstrated by the “https” URL prefix and the lock symbol that appears in the browser’s address bar.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> <span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.</p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div></div></div></div></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R1bdqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rbdqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-kvKNoM-type-h4">Aftersales and Repairs</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R1bdqe9am:" role="region" aria-labelledby="radix-:Rbdqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-ifHsCd-paddingTop-xl c-PJLV-gbIPBl-paddingBottom-xl c-PJLV-iPJLV-css"><div title="Aftersales and Repairs" class="c-fGHEql"><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:Rbcrbdqe9am:" aria-expanded="false" data-state="closed" id="radix-:R3crbdqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Aftersales Assistance and Repairs</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:Rbcrbdqe9am:" role="region" aria-labelledby="radix-:R3crbdqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Aftersales Assistance and Repairs" class="c-fGHEql"><div class="c-PJLV c-PJLV-hTueIF-mobileTextAlign-justify c-PJLV-cFQRjL-textAlign-justify"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Alexander McQueen provides after sales services for any items purchased from www.alexandermcqueen.com or its directly operated stores. If you have a request, we invite you to visit your closest store or contact our client service by phone at +00 00 00 00 00, chat or email. <span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> <b>Free of charge repair</b> Unless otherwise stipulated in the care card of the items, should any issue occur, a free of charge repair, an exchange or store credit (valid for one year from date of issue) at the discretion of Alexander McQueen will be offered based on the below criteria: </p><ul class="c-PJLV c-PJLV-bCbnAU-type-body"><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Proof of purchase is provided </p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Product Care Guarantee is within 2 years from date of purchase </p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">No signs of in proper use </p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Alexander McQueen technician has conducted a technical examination and authorized a return</p></li></ul><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b>Charged repair fees</b> </p><ul class="c-PJLV c-PJLV-bCbnAU-type-body"><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Exchange and store credit will not be issued, and repair fees will be charged where: </p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Product Care Guarantee is more than (TWO) 2 years </p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">The item has been damaged by improper use </p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">The repair is necessary due to normal wear and tear </p></li></ul><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-jBElQp-paddingTop-m c-PJLV-eGUMPV-paddingBottom-m c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">For the avoidance of doubt, repairs for items purchased in an Alexander McQueen outlet store will only be available in an Alexander McQueen outlet store in the same country (or region, if applicable). Whether or not this policy applies shall be solely determined by Alexander McQueen subject to applicable laws.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"></p></div></div></div></div></div></div></div></div></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R1cdqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rcdqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-kvKNoM-type-h4">Shipping</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R1cdqe9am:" role="region" aria-labelledby="radix-:Rcdqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-ifHsCd-paddingTop-xl c-PJLV-gbIPBl-paddingBottom-xl c-PJLV-iPJLV-css"><div title="Shipping" class="c-fGHEql"><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R19crcdqe9am:" aria-expanded="false" data-state="closed" id="radix-:R9crcdqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Where is my order ?</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R19crcdqe9am:" role="region" aria-labelledby="radix-:R9crcdqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Where is my order ?" class="c-fGHEql"><div class="c-PJLV c-PJLV-gjdJOs-mobileTextAlign-center c-PJLV-hcWFjQ-textAlign-center"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">If you order is shipped, you may find the order tracking number in the shipping confirmation email.</p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R1acrcdqe9am:" aria-expanded="false" data-state="closed" id="radix-:Racrcdqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Shipping times and costs</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R1acrcdqe9am:" role="region" aria-labelledby="radix-:Racrcdqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Shipping times and costs" class="c-fGHEql"><div class="c-PJLV c-PJLV-gjdJOs-mobileTextAlign-center c-PJLV-hcWFjQ-textAlign-center"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Alexander McQueen offers complimentary express shipping for all orders. </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Orders will take 24- 48 hours to process before it is dispatched from the warehouse. Once the order is shipped from our warehouse, you will receive an email containing the tracking number. </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span> Our courier delivers from Monday to Friday during business hours and will make three delivery attempts. After third attempt, your order will be returned to our warehouse. Please note that once you have placed an order, it is no longer possible to modify your shipping address.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Signature is required at delivery of all orders for security purposes. </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Our warehouse is closed for public holidays. Please plan accordingly as orders will not be shipped out on those respective dates. All orders are processed automatically and we are unable to expedite or delay shipping times.</p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R1bcrcdqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rbcrcdqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> Pick up in boutique</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R1bcrcdqe9am:" role="region" aria-labelledby="radix-:Rbcrcdqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title=" Pick up in boutique" class="c-fGHEql"><div class="c-PJLV c-PJLV-gjdJOs-mobileTextAlign-center c-PJLV-hcWFjQ-textAlign-center"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Orders placed online may be collected directly from one of our Stores, provided that your Order does not contain any Pre-order Products. This service is only available at certain Alexander McQueen stores, and for certain products, when you choose the delivery method for your online order. </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span> To select this option, please select Pick Up in Store in Store upon checkout and complete the purchase. You will receive an email when your order arrives at the store. You will then have 15 days to collect it, failing which we will send you a withdrawal confirmation email. Following your confirmation, we will reimburse the amount paid. To collect your order, speak to a member of our sales staff at the store and show them:</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">- the email or text message confirming availability of your order (paper copy of the email or email/text message on your smartphone or tablet);</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">- a valid ID.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> </p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R1ccrcdqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rccrcdqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">What can I do if my parcel is damaged?</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R1ccrcdqe9am:" role="region" aria-labelledby="radix-:Rccrcdqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="What can I do if my parcel is damaged?" class="c-fGHEql"><div class="c-PJLV c-PJLV-gjdJOs-mobileTextAlign-center c-PJLV-hcWFjQ-textAlign-center"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Upon delivery, please make sure that the number of boxes delivered are as stated on the shipping confirmation email, and that the package is not damaged in any way. Any damage to the packaging and/or the product or any discrepancy between the number of boxes delivered should be immediately notified by indicating the condition of the parcel (damaged package, open box...) in writing on the courier’s delivery documents, under your signature. </p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R1dcrcdqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rdcrcdqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Can I choose a delivery date/hour ?</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R1dcrcdqe9am:" role="region" aria-labelledby="radix-:Rdcrcdqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Can I choose a delivery date/hour ?" class="c-fGHEql"><div class="c-PJLV c-PJLV-gjdJOs-mobileTextAlign-center c-PJLV-hcWFjQ-textAlign-center"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Unfortunately, it is not possible to choose a specific delivery date and time. You may contact the courier serving your country to plan a possible delivery date. </p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R1ecrcdqe9am:" aria-expanded="false" data-state="closed" id="radix-:Recrcdqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Shipping restrictions</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R1ecrcdqe9am:" role="region" aria-labelledby="radix-:Recrcdqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Shipping restrictions" class="c-fGHEql"><div class="c-PJLV c-PJLV-gjdJOs-mobileTextAlign-center c-PJLV-hcWFjQ-textAlign-center"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">We do not to ship orders to General Delivery, P.O. Boxes at this time. Orders made to any of these addresses will be cancelled.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">The delivery address of your order must match the country site in which you place your order. </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">If you would like to ship your order to a different country, please make sure to change the country site on the menu bar before placing your order.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Unfortunately, we are unable to provide delivery in the following areas</p><ul class="c-PJLV c-PJLV-bCbnAU-type-body"><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">France: oversea territories</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Finland: Aland islands</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Italy: Livigno, Vatican and San Marino</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Switzerland: Samnaun</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Andorre</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Liechtenstein</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Spain: Balearic islands, Coastal islands, Canary islands, Ceuta and Melilla</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Portufal: Azores, Madeira, Coastal islands</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Ireland: Coastal islands</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Netherlands: Coastal islands, Netherlands Antilles</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Denmark: Faroe islands, Greenland</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">United Kingdom: Hebrides, Orkney, Shetland, Scilly, Isle of Wight, Isle of Man, Gibraltar, Channel islands, Jersey</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Germany: Coastal islands</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Norway: Coastal islands</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Sweden: Coastal islands</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Greece: Greek islands, Crete</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Cyprus: Lefkosia islands, Lemenos islands, Ammochostos islands, Larnaka islands, Pafos islands</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Turkey: Turkish Cyprus, Aegan Sea islands, Black sea islands, Sea or Marmara, Mediterranean Sea islands</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Croatia: Coastal islands</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Virgin islands: Saint Thomas, Saint Croix</p></li></ul><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> </p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R1fcrcdqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rfcrcdqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Bank holidays</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R1fcrcdqe9am:" role="region" aria-labelledby="radix-:Rfcrcdqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Bank holidays" class="c-fGHEql"><div class="c-PJLV c-PJLV-gjdJOs-mobileTextAlign-center c-PJLV-hcWFjQ-textAlign-center"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><u><b>Our warehouse will be closed on :</b></u></p><ul class="c-PJLV c-PJLV-bCbnAU-type-body"><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">30th March</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">25th April</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">1st May</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">15th August</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">2nd November</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">8th December</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">24th December</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">25th December</p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">26th December</p></li></ul><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"></p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div></div></div></div></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R1ddqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rddqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-kvKNoM-type-h4">My account</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R1ddqe9am:" role="region" aria-labelledby="radix-:Rddqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-ifHsCd-paddingTop-xl c-PJLV-gbIPBl-paddingBottom-xl c-PJLV-iPJLV-css"><div title="My account" class="c-fGHEql"><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:Rlcrddqe9am:" aria-expanded="false" data-state="closed" id="radix-:R5crddqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Benefits of registering</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:Rlcrddqe9am:" role="region" aria-labelledby="radix-:R5crddqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Benefits of registering" class="c-fGHEql"><div class="c-PJLV c-PJLV-gjdJOs-mobileTextAlign-center c-PJLV-gKQZYw-textAlign-left"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">You will have access to exclusive areas and services dedicated to our registered customers. By registering on www.alexandermcqueen.com, you can also use your account to shop in all the countries we serve. </p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:Rmcrddqe9am:" aria-expanded="false" data-state="closed" id="radix-:R6crddqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Cannot log into my account. What should I do ?</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:Rmcrddqe9am:" role="region" aria-labelledby="radix-:R6crddqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Cannot log into my account. What should I do ?" class="c-fGHEql"><div class="c-PJLV c-PJLV-gjdJOs-mobileTextAlign-center c-PJLV-hcWFjQ-textAlign-center"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">You may click the “Forgot your password?” link on the Login page and follow the instructions to change your credentials. </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Alternatively, you may <a target="_self" href="/en-lt/cp/contact-us" class="c-jfajRn c-jfajRn-blXhxM-styled-light c-jfajRn-ekCIwb-underline-true c-jfajRn-iPJLV-css">contact us</a> for further assistance. </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> </p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:Rncrddqe9am:" aria-expanded="false" data-state="closed" id="radix-:R7crddqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">How can I delete my account ? </span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:Rncrddqe9am:" role="region" aria-labelledby="radix-:R7crddqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="How can I delete my account ? " class="c-fGHEql"><div class="c-PJLV"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Please<a target="_blank" href="https://www.alexandermcqueen.com/en-fr/contactus" class="c-jfajRn c-jfajRn-blXhxM-styled-light c-jfajRn-ekCIwb-underline-true c-jfajRn-iPJLV-css"> contact us</a> if you would like to cancel your account.</p></div></div></div></div><hr class="c-herWEa c-gJFdQR"/></div></div></div></div></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R1edqe9am:" aria-expanded="false" data-state="closed" id="radix-:Redqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-kvKNoM-type-h4">Returns and exchanges</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R1edqe9am:" role="region" aria-labelledby="radix-:Redqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-ifHsCd-paddingTop-xl c-PJLV-gbIPBl-paddingBottom-xl c-PJLV-iPJLV-css"><div title="Returns and exchanges" class="c-fGHEql"><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R19credqe9am:" aria-expanded="false" data-state="closed" id="radix-:R9credqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Exchanges</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R19credqe9am:" role="region" aria-labelledby="radix-:R9credqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Exchanges" class="c-fGHEql"><div class="c-PJLV c-PJLV-gjdJOs-mobileTextAlign-center c-PJLV-hcWFjQ-textAlign-center"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b>Online Purchase</b> We offer complimentary exchanges on online purchases. To request an exchange, please visit the Order Details section of your My Account and select ‘Exchange this Item’—this will be available as soon as the item has been delivered and will be available for 30 days.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b>In-Store Purchase</b> Alexander McQUEEN stores will offer an exchange if the item is returned within 30 days to a store in the same country of sale and accompanied by the original sales receipt. If an exchange cannot be found then a store credit may be offered (where applicable). Store credits are valid for one year from the date of issue. Items bought from an Alexander McQUEEN outlet store must be returned to the same Alexander McQUEEN outlet store.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> </p></div></div></div></div></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R1acredqe9am:" aria-expanded="false" data-state="closed" id="radix-:Racredqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Return Policy</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R1acredqe9am:" role="region" aria-labelledby="radix-:Racredqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Return Policy" class="c-fGHEql"><div class="c-PJLV c-PJLV-gjdJOs-mobileTextAlign-center c-PJLV-hcWFjQ-textAlign-center"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">You can return any item purchased on Alexander McQueen within 30 days of the delivery date. <span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">There are two ways to request a return: <span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><ul class="c-PJLV c-PJLV-bCbnAU-type-body"><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Using this <a target="_self" href="https://www.alexandermcqueen.com/en-gb/guestorder?orderType=return" class="c-jfajRn c-jfajRn-cIdiJW-underline-false">https://www.alexandermcqueen.com/en-gb/guestorder?orderType=return</a> </p></li><li><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Visit the Order Details section of My Account and select &#x27;Return this Item&#x27;, will be available as soon as the item has been delivered and will be available for 30 days. </p></li></ul><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">We do not accept returns of merchandise purchased on any site other than AlexanderMcQueen.com. <span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span> </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">1. Fill out the Return Form.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">2. Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund. </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">3. Pack the items in the order box (or any rigid carton box) and stick the pre-paid courier label over the prior delivery information. Using the label provided will guarantee a refund in the event of theft or loss during delivery to our warehouse in Italy. If your parcel was delivered to Monaco, please contact Client Service to provide you with a return label. </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">4. Please contact the carrier who delivered your parcel and quote the waybill number included in the package to arrange the pick-up.* <span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span> *If you have received your parcel in Hong Kong, Singapore or Australia, please contact our Customer Service and we will happily schedule your pick up for you.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> <span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span> Due to merchandising restrictions, all returns must be shipped from the same country they were purchased from. <span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span> </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation email. <span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span> </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">For further information on the conditions for exercising your right to return, please see the Legal Area. <span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span> </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">We are sorry but be cannot accept returns on any of the following product: </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">- Personalized products, such as monogrammed products </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">- Products made to measure or to your specifications; </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">- Products likely to be easily deteriorated or expired; </p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">- Products which cannot be sent back given their nature (e.g. unsealed fragrance or cosmetics products), or for hygiene reasons (such as underwear, bathing suits, swim trunks, earrings and pierced jewellery).</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> </p></div></div></div></div></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R1bcredqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rbcredqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Refunds</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R1bcredqe9am:" role="region" aria-labelledby="radix-:Rbcredqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Refunds" class="c-fGHEql"><div class="c-PJLV c-PJLV-gjdJOs-mobileTextAlign-center c-PJLV-hcWFjQ-textAlign-center"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b>Online Purchase </b></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Your return will be processed within 5 to 7 business days after the item(s) have been received by the Alexander McQueen team. Once your return has been accepted, we will immediately request reimbursement and send you a confirmation email.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">The time needed to process your refund may vary based on the payment method used:</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><u>Credit Card</u>: Our bank will reimburse you within 7 business days of the Return Acceptance Confirmation email. The time it takes to restore the credit back to your account depends on the Credit Card Issuer.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><u>PayPal</u>: You will see the refund in your PayPal account within 24 hours of the Return Confirmation email.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><b>In Store Purchase </b></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"><span class="c-PJLV c-PJLV-hakyQ-display-block c-PJLV-gAsDnL-paddingTop-xxs c-PJLV-eYCZxH-paddingBottom-xxs c-PJLV-iPJLV-css"></span></p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Alexander McQUEEN does not offer refunds of items purcased from stores unless required by local regulation.</p><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"> </p></div></div></div></div></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R1ccredqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rccredqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Lost my return label. How can I get a new one?</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R1ccredqe9am:" role="region" aria-labelledby="radix-:Rccredqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Lost my return label. How can I get a new one?" class="c-fGHEql"><div class="c-PJLV c-PJLV-gjdJOs-mobileTextAlign-center c-PJLV-hcWFjQ-textAlign-center"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">If you have lost the pre-paid return label, please <a target="_self" href="/en-lt/cp/contact-us" class="c-jfajRn c-jfajRn-blXhxM-styled-light c-jfajRn-ekCIwb-underline-true c-jfajRn-iPJLV-css">contact our client service</a> team to reissue you a new one. </p></div></div></div></div></div><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-eVEtGm-theme-light"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R1dcredqe9am:" aria-expanded="false" data-state="closed" id="radix-:Rdcredqe9am:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">Where is my return?</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R1dcredqe9am:" role="region" aria-labelledby="radix-:Rdcredqe9am:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><div title="Where is my return?" class="c-fGHEql"><div class="c-PJLV c-PJLV-gjdJOs-mobileTextAlign-center c-PJLV-hcWFjQ-textAlign-center"><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium">You can check the status of your return at any time in your Order History on My Account page.</p><h2 class="c-PJLV c-PJLV-ilIgoI-type-h2"></h2><p class="c-PJLV c-PJLV-bgOUgO-type-labelMedium"></p></div></div></div></div></div></div></div></div></div></div></div></div></main><section class="c-bNiUza c-bNiUza-PFSgM-padding-mobile c-bNiUza-gSyREb-padding-tablet c-bNiUza-dIRNxb-padding-desktop"><h2 class="c-PJLV c-KuHyo c-PJLV-kvKNoM-type-h4 c-PJLV-jDgJAM-textAlign-center c-PJLV-bhZrtj-textAlign-left c-PJLV-jDzURZ-type-h3 c-KuHyo-jJHaFn-textAlign-center c-KuHyo-bhZrtj-textAlign-left">EXCLUSIVE SERVICES</h2><ul class="c-hxvpuA c-hxvpuA-iTKOFX-type-stacked c-hxvpuA-cqjfod-type-gridTablet c-hxvpuA-dBCgMj-type-gridDesktop"><li class="c-hdHRLY c-hdHRLY-bitIxZ-direction-horizontal c-hdHRLY-bAVRES-direction-vertical"><a target="_self" class="c-jfajRn c-jfajRn-cIdiJW-underline-false c-fdvzPZ" href="/en-lt/cp/contact-us"><div class="c-hkFfMa"><img alt="Footer &gt; Exclusive services &gt; Online assistance" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;color:transparent" src="https://amq-mcq.dam.kering.com/m/6f83c9a615a64ce4/Medium-3000-x-h2404-_FooterOnlineAss.jpg"/></div><p class="c-PJLV c-PJLV-kvKNoM-type-h4 c-PJLV-illOcLe-css">Online Assistance<svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg" role="none"><path fill-rule="evenodd" clip-rule="evenodd" d="m14.172 8 3.182 3.182.346.354-.346.353-3.182 3.182-.708-.707 2.329-2.329H7v-1h8.793l-2.329-2.328.708-.707Z" fill="currentColor"></path></svg></p></a></li><li class="c-hdHRLY c-hdHRLY-bitIxZ-direction-horizontal c-hdHRLY-bAVRES-direction-vertical"><a target="_self" class="c-jfajRn c-jfajRn-cIdiJW-underline-false c-fdvzPZ" href="/en-lt/storelocator"><div class="c-hkFfMa"><img alt="Footer &gt; Exclusive Services &gt; Store services" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;color:transparent" src="https://amq-sandbox.getbynder.com/m/7294299ae71c4453/webimage-Footer_OBS.png"/></div><p class="c-PJLV c-PJLV-kvKNoM-type-h4 c-PJLV-illOcLe-css">Store Services<svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg" role="none"><path fill-rule="evenodd" clip-rule="evenodd" d="m14.172 8 3.182 3.182.346.354-.346.353-3.182 3.182-.708-.707 2.329-2.329H7v-1h8.793l-2.329-2.328.708-.707Z" fill="currentColor"></path></svg></p></a></li><li class="c-hdHRLY c-hdHRLY-bitIxZ-direction-horizontal c-hdHRLY-bAVRES-direction-vertical"><a target="_self" class="c-jfajRn c-jfajRn-cIdiJW-underline-false c-fdvzPZ" href="/en-lt/cp/faq#returns-exchanges"><div class="c-hkFfMa"><img alt="Lady with shopping bag" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;color:transparent" src="https://amq-mcq.dam.kering.com/m/2c83439fddb3f9d7/Medium-3000-x-h2404-2_FooterShipping.jpg"/></div><p class="c-PJLV c-PJLV-kvKNoM-type-h4 c-PJLV-illOcLe-css">Complimentary Express Shipping and Returns<svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg" role="none"><path fill-rule="evenodd" clip-rule="evenodd" d="m14.172 8 3.182 3.182.346.354-.346.353-3.182 3.182-.708-.707 2.329-2.329H7v-1h8.793l-2.329-2.328.708-.707Z" fill="currentColor"></path></svg></p></a></li></ul></section><div><footer class="c-hAMxjU c-hAMxjU-jitRha-theme-dark"><button type="button" aria-haspopup="dialog" aria-expanded="false" aria-controls="radix-:R16ham:" data-state="closed" class="c-eCRTiV c-eCRTiV-jCJLOy-type-leftAligned"><span class="c-PJLV c-PJLV-kvKNoM-type-h4">Subscribe to the Newsletter</span><div class="c-PJLV c-PJLV-dhzjXW-display-flex c-PJLV-dJUkyX-gridColumns-one c-PJLV-ffYFGe-alignItems-center c-PJLV-iPJLV-css"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="m14.172 8 3.182 3.182.346.354-.346.353-3.182 3.182-.708-.707 2.329-2.329H7v-1h8.793l-2.329-2.328.708-.707Z" fill="currentColor"></path></svg></div></button><div class="c-fGHEql"><div data-state="closed" class="c-heCqCK c-heCqCK-dvaZdi-alignment-center c-heCqCK-kaOWcj-theme-dark"><h3 data-state="closed" class="c-duLxUO"><button type="button" aria-controls="radix-:R2laham:" aria-expanded="false" data-state="closed" id="radix-:Rlaham:" class="c-GsPAq" data-radix-collection-item=""><span class="c-PJLV c-PJLV-kvKNoM-type-h4">Customer Services</span> <div aria-hidden="true" class="c-kCfxEj"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M15.354 10.854 12 14.207l-3.354-3.353.708-.707L12 12.793l2.646-2.646.708.707Z" fill="currentColor"></path></svg></div></button></h3><div id="radix-:R2laham:" role="region" aria-labelledby="radix-:Rlaham:" class="c-fwnnhV" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width);height:0px;opacity:0"><div class="c-PJLV c-PJLV-dJUkyX-gridColumns-one c-PJLV-kDUJTG-paddingTop-s c-PJLV-gqXroO-paddingBottom-s c-PJLV-iPJLV-css"><ul class="c-efzbOd"><li><a target="_self" href="/en-lt/cp/faq" class="c-jfajRn c-jfajRn-cJGFCJ-styled-dark c-jfajRn-cIdiJW-underline-false c-jfajRn-iPJLV-css"><span class="c-PJLV c-PJLV-bCbnAU-type-body c-PJLV-icBLpOj-css">FAQs</span></a></li><li><a target="_self" href="/en-lt/guestorder?orderType=order" class="c-jfajRn c-jfajRn-cJGFCJ-styled-dark c-jfajRn-cIdiJW-underline-false c-jfajRn-iPJLV-css"><span class="c-PJLV c-PJLV-bCbnAU-type-body c-PJLV-icBLpOj-css">Track my order</span></a></li><li><a target="_self" href="/en-lt/guestorder?orderType=return" class="c-jfajRn c-jfajRn-cJGFCJ-styled-dark c-jfajRn-cIdiJW-underline-false 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Please contact the carrier who delivered your parcel and quote the waybill number included in the package to arrange the pick-up.*\r\n\r\n","nodeType":"text"},{"data":{"target":{"metadata":{"tags":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"08wl9bk7awgk"}},"id":"7khEDTGnVjIy81EpwSPvt5","type":"Entry","createdAt":"2023-07-05T11:02:05.588Z","updatedAt":"2023-07-05T11:08:03.873Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentSpacer"}},"locale":"en-LT"},"fields":{"internalName":"Spacer : XXS","paddingTop":"xxs","paddingBottom":"xxs","display":"block"}},"component":{"componentType":"componentSpacer","componentId":"7khEDTGnVjIy81EpwSPvt5","data":{"paddingTop":"xxs","paddingBottom":"xxs","display":"block"}}},"content":[],"nodeType":"embedded-entry-inline"},{"data":{},"marks":[],"value":"\r\n\r\n\r\n*If you have received your parcel in Hong Kong, Singapore or Australia, please contact our Customer Service and we will happily schedule your pick up for you.","nodeType":"text"}]},{"data":{},"nodeType":"paragraph","content":[{"data":{},"marks":[],"value":"\r\n","nodeType":"text"},{"data":{"target":{"metadata":{"tags":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"08wl9bk7awgk"}},"id":"7khEDTGnVjIy81EpwSPvt5","type":"Entry","createdAt":"2023-07-05T11:02:05.588Z","updatedAt":"2023-07-05T11:08:03.873Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentSpacer"}},"locale":"en-LT"},"fields":{"internalName":"Spacer : XXS","paddingTop":"xxs","paddingBottom":"xxs","display":"block"}},"component":{"componentType":"componentSpacer","componentId":"7khEDTGnVjIy81EpwSPvt5","data":{"paddingTop":"xxs","paddingBottom":"xxs","display":"block"}}},"content":[],"nodeType":"embedded-entry-inline"},{"data":{},"marks":[],"value":"\r\n\r\nDue to merchandising restrictions, all returns must be shipped from the same country they were purchased from.\r\n\r\n","nodeType":"text"},{"data":{"target":{"metadata":{"tags":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"08wl9bk7awgk"}},"id":"7khEDTGnVjIy81EpwSPvt5","type":"Entry","createdAt":"2023-07-05T11:02:05.588Z","updatedAt":"2023-07-05T11:08:03.873Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentSpacer"}},"locale":"en-LT"},"fields":{"internalName":"Spacer : XXS","paddingTop":"xxs","paddingBottom":"xxs","display":"block"}},"component":{"componentType":"componentSpacer","componentId":"7khEDTGnVjIy81EpwSPvt5","data":{"paddingTop":"xxs","paddingBottom":"xxs","display":"block"}}},"content":[],"nodeType":"embedded-entry-inline"},{"data":{},"marks":[],"value":"\r\n","nodeType":"text"}]},{"data":{},"nodeType":"paragraph","content":[{"data":{},"marks":[],"value":"Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed. 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When your return has been accepted, your refund will be issued and you will receive a confirmation email.\r\n\r\n","nodeType":"text"},{"data":{"target":{"metadata":{"tags":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"08wl9bk7awgk"}},"id":"7khEDTGnVjIy81EpwSPvt5","type":"Entry","createdAt":"2023-07-05T11:02:05.588Z","updatedAt":"2023-07-05T11:08:03.873Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"componentSpacer"}},"locale":"en-LT"},"fields":{"internalName":"Spacer : 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